Luxury Private Aviation Client Services Specialist

Blue Coral Staffing Corp.; New York (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

Blue Coral Staffing Corp. in New York, NY seeks a Client Services Associate / Specialist with luxury hospitality and private aviation experience to join the Operations team.

You will serve as a key liaison between aviation advisors, clients, operators and vendors, managing trip execution from inquiry through post-flight follow-up. The role requires strong organizational, communication and problem-solving skills, with the ability to work in a fast-paced, 24/7 environment and be on-call after

Qualifications

• REQUIRED: 2 to 3+ years of luxury hospitality-focused experience (ideally in private aviation, private corporate travel, or similar client-facing operations)
• Proven operations/administrative experience with the ability to be client-facing/personable to client base
• Ability to work in-office Monday through Friday (9:00am to 5:00pm) and be reached/on call after hours as needed with this 24/7 company operation
• Bachelor's level degree preferred but not required if industry experience is relevant
• Excellent verbal and written communication skills
• Microsoft Office Suite proficient (Word, Excel, PowerPoint, Outlook) - proficiency with scheduling systems and CRM platforms (Salesforce preferred)
• Strong client-service mindset with a white-glove approach
• Strong operational, communication (verbal/written), organizational, time management, analytical, problem-solving, and attention to detail skills
• Ability to manage multiple priorities simultaneously, under pressure, in a fast-paced environment

Responsibilities

• Manage client private jet/charter requests from initial inquiry through post-flight follow-up
• Coordinate with operators, pilots, and third-party vendors including catering and ground transportation
• Build & manage detailed flight itineraries, trip logistics, etc.
• Monitor flight schedules, weather, aircraft status, and operational changes in real time
• Provide proactive, professional communication to clients before, during and after flights Conduct flight following and ensure smooth execution of all trips
• Ensure compliance with all safety, regulatory, and operational standards
• Assist with flight services including catering, transportation, and special client requests
• Support administrative, analytical, and reporting tasks related to flight operations
• Assist accounting with billing, invoicing, and post-trip reporting

Skills

Client-facing experience

White-glove service mindset

Strong communication

Organizational skills

CRM/Scheduling familiarity

Education

Bachelor's degree preferred

Tools

Salesforce

Microsoft Office

Job description

Blue Coral Staffing Corp. in New York, NY seeks a Client Services Associate / Specialist with luxury hospitality and private aviation experience to join the Operations team.

You will serve as a key liaison between aviation advisors, clients, operators and vendors, managing trip execution from inquiry through post-flight follow-up. The role requires strong organizational, communication and problem-solving skills, with the ability to work in a fast-paced, 24/7 environment and be on-call after