Luxury Pool Supervisor - Miami Rooftop Experience

fourseasons; Miami (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Energizing culture

Learning & development

Inclusive events

Discount & travel programs

Benefits package

Job summary

Four Seasons Hotel Miami is seeking a Pool Supervisor to oversee daily pool deck operations and ensure exceptional service for guests and residents. You will lead attendants, servers and bartenders, uphold safety standards, and coordinate with other departments to deliver a premium resort experience.

Ideal candidates have 1–2 years of supervisory experience in F&B, the ability to work outdoors in all weather, and a commitment to hospitality excellence in a luxury hotel setting.

Qualifications

• Experience supervising pool or F&B staff in a hospitality setting.
• Strong guest service orientation in a luxury environment.
• Ability to work outdoors in varied weather and stand for long periods.

Responsibilities

• Supervise day-to-day pool deck operations.
• Direct attendants, servers, and bartenders as needed.
• Ensure staff adhere to Four Seasons service standards for pool and F&B.
• Assist managing inventory, scheduling, and meal breaks for staff.
• Review daily arrivals to ensure proper handling of VIP guests and groups.
• Supervise quality and efficiency of pool and F&B service.
• Maintain a safe pool environment in line with health regulations.
• Assist other departments in resolving guest issues.

Skills

Pool supervision

Staff management

Customer service

Safety compliance

Beverage service

English proficiency

Job description

Four Seasons Hotel Miami is seeking a Pool Supervisor to oversee daily pool deck operations and ensure exceptional service for guests and residents. You will lead attendants, servers and bartenders, uphold safety standards, and coordinate with other departments to deliver a premium resort experience.

Ideal candidates have 1–2 years of supervisory experience in F&B, the ability to work outdoors in all weather, and a commitment to hospitality excellence in a luxury hotel setting.