Luxury Pool Manager — Lead Upscale Resort Experience

BENCHMARK; United States; Sur place; USD 60 000 - 95 000; Plein temps

Avantages offerts par ce poste

Comprehensive health insurance

Retirement plans

Paid time off

On-site wellness programs

Local discounts

Employee rates on hotel stays

Résumé du poste

Pyramid Global Hospitality is seeking a dynamic Pool/ Recreation Leader to manage daily pool operations at Naples Grande Beach Resort. You will oversee cabana setup, guest reservations, and ensure a pristine, upscale environment that aligns with the resort’s luxury standards.

You will supervise attendants, plan staffing, enforce safety policies, and collaborate with Recreation departments to deliver engaging resort experiences.

Qualifications

• Proven ability to lead a high-end pool/rec environment.
• Strong guest engagement and problem-solving skills.
• Experience coordinating multiple pool areas and staff.

Responsabilités

• Lead daily pool operations to maintain a clean, upscale environment.
• Oversee cabana setup, presentation, reservations, and guest experience.
• Supervise, train, and support pool attendants to deliver luxury service.
• Maintain cleanliness across pool decks, furniture, and amenities.
• Monitor staffing levels based on occupancy and demand.
• Ensure safety protocols and resort policies are followed.
• Anticipate guest needs and resolve concerns promptly.
• Collaborate with leadership on enhancements and activations.
• Uphold brand standards and welcoming atmosphere.
• Inspect game room for quality and guest readiness.
• Work with Recreation to support other departments when needed.

Connaissances

Pool operations

Leadership

Guest engagement

Safety compliance

Description du poste

Pyramid Global Hospitality is seeking a dynamic Pool/ Recreation Leader to manage daily pool operations at Naples Grande Beach Resort. You will oversee cabana setup, guest reservations, and ensure a pristine, upscale environment that aligns with the resort’s luxury standards.

You will supervise attendants, plan staffing, enforce safety policies, and collaborate with Recreation departments to deliver engaging resort experiences.