Luxury Pet Care CSR & Brand Ambassador | Flexible Schedule

K9 Resorts; Stamford (CT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) with company participation

Health, dental, and vision benefits

Flexible scheduling

Training & development programs

Employee discounts and perks

Job summary

K9 Resorts in Stamford, Connecticut, is seeking a high-energy, sales-driven Customer Service Representative to deliver exceptional service and create unforgettable experiences for pet owners. This role is key at the front desk, driving guest experience and business growth.

Responsibilities include providing unmatched service, converting inquiries, and leading facility tours. Ideal candidates will be passionate about animals, possess excellent communication skills, and have the ability to thrive in a fast-paced environment.

Enjoy benefits such as health insurance and flexible scheduling at a leading luxury pet care resort.

Qualifications

• Passion for dogs and understanding of pet parent expectations.
• Ability to thrive in a fast-paced, team-driven environment.
• Weekend and holiday availability required.

Responsibilities

• Deliver 5-Star service at every interaction—phone, in-person, and email.
• Convert inquiries into reservations and tours into enrollments.
• Lead engaging tours showcasing our luxury facility and standards.

Skills

Sales mindset

Excellent communication

Multitasking skills

Tech-comfortable

Tools

POS systems

Microsoft Office

Job description

K9 Resorts in Stamford, Connecticut, is seeking a high-energy, sales-driven Customer Service Representative to deliver exceptional service and create unforgettable experiences for pet owners. This role is key at the front desk, driving guest experience and business growth.

Responsibilities include providing unmatched service, converting inquiries, and leading facility tours. Ideal candidates will be passionate about animals, possess excellent communication skills, and have the ability to thrive in a fast-paced environment.

Enjoy benefits such as health insurance and flexible scheduling at a leading luxury pet care resort.