Luxury Outlets Director: Dining, Bar & In-Room Dining

Healing Strides Counseling; California; On-site; USD 120,000 - 130,000; Full time

Job summary

Auberge du Soleil in California seeks Director of Outlets to lead The Restaurant, The Bar, In-Room Dining, and Pool Dining, aligning luxury service with Forbes/Michelin standards and strong financial performance.

You will coach and develop managers, implement SOPs, manage budgets and labor, and partner with Culinary, Talent & Culture, and Finance to deliver consistent guest experiences and sustainable growth.

Qualifications

• Minimum 5–7 years of progressive leadership experience in luxury food & beverage operations.
• Proven experience overseeing multiple outlets in Forbes/Michelin-level environment.
• Strong financial acumen with budgets, forecasting, and labor controls.
• Deep understanding of front-of-house operations, service standards, and guest experience design.
• Exceptional leadership presence with the ability to inspire and influence at all levels.
• Strong communication skills with clarity, empathy, and accountability.
• Highly organized with strong operational and strategic thinking capabilities.
• Passion for luxury hospitality and creating memorable guest experiences.

Responsibilities

• Champion Auberge's culture, fostering trust, accountability, and engagement across all outlets.
• Lead, coach, and develop department leaders, building a high-performing and empowered management team.
• Model intentional communication and inspire teams to deliver warm, anticipatory, and personalized service.
• Drive alignment with "Promises & Practices" to ensure consistency in leadership behaviours and guest interactions.
• Partner with Talent & Culture to support recruitment, onboarding, training, and retention strategies.
• Oversee daily operations of The Restaurant, Bar, In-Room Dining, and Pool to ensure seamless execution and service consistency.
• Establish, implement, and refine SOPs to improve efficiency, service delivery, and overall guest satisfaction.
• Maintain Forbes 5-Star and Michelin-level standards across all outlets.
• Ensure compliance with health, safety, sanitation, and alcohol service regulations.
• Collaborate with culinary leadership to align kitchen and front-of-house operations.

Skills

Leadership

Operational leadership

Financial acumen

Guest experience design

Communication

Strategic thinking

People development

Problem solving

Job description

Auberge du Soleil in California seeks Director of Outlets to lead The Restaurant, The Bar, In-Room Dining, and Pool Dining, aligning luxury service with Forbes/Michelin standards and strong financial performance.

You will coach and develop managers, implement SOPs, manage budgets and labor, and partner with Culinary, Talent & Culture, and Finance to deliver consistent guest experiences and sustainable growth.