Luxury Optician - Elite Eyewear Experience

Channel Partners, LLC; Scottsdale (AZ); On-site; USD 44,000 - 55,000; Full time

Benefits offered by this job

Weekly pay

Health benefits

Paid time off

Paid training

401(k) with employer matching

Referral bonus

FSA benefits

Growth opportunities

Job summary

Channel Partners Solutions is seeking a Meta Experience Optician to build lasting client relationships and deliver luxury service while ensuring optical quality. You will support the Store Manager in driving sales, mentoring teammates, and maintaining compliance with optical standards.

Responsibilities include guiding clients in frame and lens choices, performing precise measurements, and training staff to elevate performance.

Qualifications

• High School Diploma or equivalent.
• Active ABO certification.
• 2+ years of sales experience in luxury retail or premium service environments.
• Strong knowledge of optical theory, practices, and latest technologies.

Responsibilities

• Deliver a consistently exceptional client experience that exceeds customer satisfaction ratings.
• Cultivate long-term client relationships through personalized service and follow-up.
• Guide clients in selecting frames and lenses tailored to their lifestyle, prescription, and style preferences.
• Engage in the sale, the facilitation of sale, and dispensing of prescription and non-prescription eyewear.
• Troubleshoot and answer questions for customers.
• Adhere to applicable state laws and requirements.
• Act as liaison with customers’ optometrists.
• Perform precise measurements, fittings, and adjustments to ensure flawless eyewear accuracy.
• Stay informed on the latest optical innovations, fashion trends, and product knowledge to drive engagement and sales.
• Maintain visual presentation and operational excellence across the sales floor and stock areas.
• Manage inventory with accuracy and accountability.
• Train, coach, and mentor team members to elevate performance and service standards.
• Provide expertise in prescription troubleshooting and lens technology recommendations.

Skills

Customer service

Luxury retail

Sales

Communication

Optical knowledge

Education

High School Diploma or equivalent

ABO certification

Tools

Retail systems

Job description

Channel Partners Solutions is seeking a Meta Experience Optician to build lasting client relationships and deliver luxury service while ensuring optical quality. You will support the Store Manager in driving sales, mentoring teammates, and maintaining compliance with optical standards.

Responsibilities include guiding clients in frame and lens choices, performing precise measurements, and training staff to elevate performance.