Luxury Optical Experience Specialist

Channel Partners Solutions, LLC.; Houston (TX); On-site; USD 44,083 - 55,104; Full time

Benefits offered by this job

Weekly pay schedule and early wage

Paid required training

Paid drive time and mileage between-st

Out of market travel pay

State-mandated sick time

State-mandated cell allowance by shift

Referral bonus opportunities

401(k) after 12 months

Job summary

Channel Partners Solutions, LLC. is seeking a Meta Experience Optician in Houston to build lasting client relationships, deliver luxury service and uphold optical standards. You will support the Store Manager, mentor staff, and ensure compliance with optical requirements while driving sales performance.

The role requires certification with the American Board of Optometry, state licensure, and relevant optics experience. Strong communication and leadership are essential.

Qualifications

• High School Diploma or equivalent.
• Current, active American Board of Optometry certification and state optician licensure in states required.
• CA Registered Spectacle Lens Dispenser (RSLD).
• Ability to produce and display credentials in a conspicuous location on site.
• 2+ years of sales experience in luxury retail or premium service environments.

Responsibilities

• Deliver a consistently exceptional client experience that exceeds customer satisfaction ratings.
• Cultivate long‑term client relationships through personalized service and follow‑up.
• Guide clients in selecting frames and lenses tailored to their lifestyle, prescription, and style preferences.
• Engage in the sale, the facilitation of sale, and dispensing of prescription and non‑prescription eyewear.
• Troubleshoot and answer questions for customers.
• Adhere to applicable state laws and requirements.
• Act as liaison with customers’ optometrists.
• Perform precise measurements, fittings, and adjustments to ensure flawless eyewear accuracy.
• Stay informed on the latest optical innovations, fashion trends, and product knowledge to drive engagement and sales.
• Maintain visual presentation and operational excellence across the sales floor and stock areas.
• Manage inventory with accuracy and accountability.
• Train, coach, and mentor team members to elevate performance and service standards.
• Provide expertise in prescription troubleshooting and lens technology recommendations.
• Embody Meta Labs’ mission, values, and culture.
• Celebrate wins, lead by example, and inspire others.
• Strict adherence to all applicable privacy laws surrounding prescriptions and personally identifiable customer information.

Skills

Optical theory

Client relationships

Communication

Problem solving

Retail systems

Education

High School Diploma or equivalent

American Board of Optometry certification

State optician licensure

CA Registered Spectacle Lens Dispenser (RSLD)

Job description

Channel Partners Solutions, LLC. is seeking a Meta Experience Optician in Houston to build lasting client relationships, deliver luxury service and uphold optical standards. You will support the Store Manager, mentor staff, and ensure compliance with optical requirements while driving sales performance.

The role requires certification with the American Board of Optometry, state licensure, and relevant optics experience. Strong communication and leadership are essential.