Luxury Optician - Client Experience & Lens Expert

Channel Partners; New York (NY); On-site; USD 44,083 - 55,104; Full time

Benefits offered by this job

Weekly pay schedule and early wage;

Paid required training (online, in‑est

Paid drive time and mileage between–

Out of market travel pay

State-mandated sick time

State-mandated cell allowance by shift

Referral bonus opportunities

401(k) after 12 months

Growth opportunities

Part-time and full-time roles across店舗

Job summary

Channel Partners is hiring a Meta Experience Optician to deliver a luxury client experience, guide frame and lens selections, and maintain high optical standards across stores. The role supports the Store Manager, mentors staff, and ensures compliance with optical regulations.

The position offers weekly pay, paid training, travel pay, and a path for growth within a growing company, with both part-time and full-time opportunities across multiple stores.

Qualifications

• High School Diploma or equivalent.
• Active ABO certification required.
• Ability to display credentials on site.
• 2+ years of sales experience in luxury retail or premium service environments.

Responsibilities

• Deliver exceptional client experience and exceed customer satisfaction ratings.
• Cultivate long-term client relationships through personalized service and follow-up.
• Guide clients in selecting frames and lenses tailored to lifestyle, prescription, and style preferences.
• Engage in the sale, the facilitation of sale, and dispensing of prescription and non-prescription eyewear.
• Troubleshoot and answer questions for customers.
• Adhere to applicable state laws and requirements.
• Act as liaison with customers' optometrists.
• Perform precise measurements, fittings, and adjustments to ensure flawless eyewear accuracy.
• Stay informed on the latest optical innovations, fashion trends, and product knowledge to drive engagement and sales.
• Maintain visual presentation and operational excellence across the sales floor and stock areas.
• Manage inventory with accuracy and accountability.
• Train, coach, and mentor team members to elevate performance and service standards.
• Provide expertise in prescription troubleshooting and lens technology recommendations.
• Embody Meta Labs' mission, values, and culture.
• Celebrate wins, lead by example, and inspire others.
• Strict adherence to all applicable privacy laws surrounding prescriptions and personally identifiable customer information.

Skills

Optical theory

Client relations

Communication

Retail systems

Sales experience

Evening/weekend availability

Education

High School Diploma or equivalent

ABO certification

Tools

POS systems

Digital tools

Job description

Channel Partners is hiring a Meta Experience Optician to deliver a luxury client experience, guide frame and lens selections, and maintain high optical standards across stores. The role supports the Store Manager, mentors staff, and ensures compliance with optical regulations.

The position offers weekly pay, paid training, travel pay, and a path for growth within a growing company, with both part-time and full-time opportunities across multiple stores.