Luxury Med Spa Concierge & Revenue Driver

Look Lab Med Spas; Winter Park (FL); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401(k) retirement plan

Exclusive employee pricing

Career growth opportunities

Professional development and ongoing培训

Supportive fast-paced team culture

Job summary

Look Lab Med Spa in Winter Park, FL is seeking a high-performing Patient Concierge to deliver a luxury, personalized patient experience from arrival to checkout. You will drive revenue through memberships, skincare recommendations, and strategic rebooking while ensuring seamless scheduling and outstanding service.

The role blends hospitality, sales, and clinic operations, with opportunities for growth into leadership as the company expands across multiple locations.

Qualifications

• Experience in luxury hospitality, sales, or customer service preferred.
• Strong organizational and multitasking ability.
• Comfortable with technology, scheduling systems, and social media.
• Professional presence and communication skills.

Responsibilities

• Drive revenue through rebooking, memberships, and skincare recommendations.
• Maximize provider schedules and ensure accurate bookings.
• Create a luxury, personalized experience from arrival to checkout.
• Confidently guide patient decisions with warmth and professionalism.
• Support clinic flow by anticipating needs and keeping the day organized.
• Capture content aligned with the brand aesthetic.
• Maintain scheduling, invoicing, and patient records with extreme attention to detail.

Skills

Sales

Customer Service

Organization

Tools

Scheduling systems

Social media

Job description

Look Lab Med Spa in Winter Park, FL is seeking a high-performing Patient Concierge to deliver a luxury, personalized patient experience from arrival to checkout. You will drive revenue through memberships, skincare recommendations, and strategic rebooking while ensuring seamless scheduling and outstanding service.

The role blends hospitality, sales, and clinic operations, with opportunities for growth into leadership as the company expands across multiple locations.