Luxury Marina Operations Leader

Hyde Park Hospitality, LLC; Stamford (CT); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Dental insurance

Vision plan

401k plan

Life insurance

Paid vacation

Paid sick leave

Paid holidays

Tuition reimbursement

Housing discount

Job summary

Hyde Park Hospitality, LLC seeks a polished Marina Manager to oversee Harbor Point Marinas in Stamford, CT. You will drive daily operations, delivering a luxury white-glove experience to tenants, residents, and guests while managing occupancy, safety, and vendor relationships.

The role requires 5+ years in marina/hospitality operations, strong leadership, and exceptional customer service. Flexible schedule, weekends/evenings, and proficiency in Microsoft Office are preferred.

Qualifications

• Bachelor’s degree preferred; equivalent experience considered.
• 5+ years of experience in marina operations, hospitality management, property operations, or a related field.
• Strong understanding of marina operations and boating safety procedures.
• Exceptional hospitality and customer service skills with a luxury service mindset.
• Proven leadership and team management abilities.
• Strong communication, organizational, and problem-solving skills.
• Ability to manage multiple priorities while maintaining a high level of professionalism and attention to detail.
• Proficiency in Microsoft Office and marina management systems preferred.
• Flexible schedule with availability to work weekends, evenings, and holidays as needed.

Responsibilities

• Lead the daily operations of Harbor Point Marinas, ensuring exceptional service standards and smooth operational execution.
• Deliver a luxury-level white glove experience to marina customers, guests, residents, and visitors.
• Oversee marina occupancy, slip assignments, seasonal leasing, and customer onboarding processes.
• Ensure safe and efficient docking operations and adherence to marina safety protocols.
• Supervise marina operations staff and maintain high standards of professionalism, responsiveness, and customer service.
• Maintain marina facilities, docks, and common areas to ensure a clean, organized, and first-class environment.
• Coordinate maintenance projects, vendor relationships, and operational improvements.
• Address customer requests, concerns, and operational issues promptly and professionally.
• Monitor marina operations to ensure compliance with safety regulations, environmental standards, and company policies.
• Assist in planning and coordinating marina events, activations, and community engagement initiatives.
• Collaborate with BLT property management, security, maintenance, and leadership teams to support overall operational goals.
• Track operational performance, occupancy levels, and marina reporting metrics.
• Support budgeting, inventory oversight, and expense management related to marina operations.

Skills

Marina operations

Hospitality management

Leadership

Customer service

Operations planning

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Hyde Park Hospitality, LLC seeks a polished Marina Manager to oversee Harbor Point Marinas in Stamford, CT. You will drive daily operations, delivering a luxury white-glove experience to tenants, residents, and guests while managing occupancy, safety, and vendor relationships.

The role requires 5+ years in marina/hospitality operations, strong leadership, and exceptional customer service. Flexible schedule, weekends/evenings, and proficiency in Microsoft Office are preferred.