Luxury Lounge Captain Server — Lead & Elevate Service

Sundance Mountain Resort; Northern (KY); Hybrid; USD 28,000 - 41,000; Full time

Benefits offered by this job

Employee discounts

Complimentary season pass

Job summary

Sundance Mountain Resort in Utah is seeking a Captain Server for the Living Room. This full-time, year-round role supports both leadership and front-line staff, delivering the resort’s authentic, crafted service with understated luxury from AM through PM shifts.

You will lead pre-shift briefings, coach the team, coordinate with kitchen and bar, monitor par levels, ensure spotless setup and recovery, and engage guests with genuine hospitality while complying with Utah alcohol rules.

Qualifications

• High School Diploma or equivalent; hospitality coursework preferred.
• 2+ years in luxury or boutique hotel dining required.
• 1+ year in a supervisory or captain role preferred.
• Strong communication and leadership skills.
• Must meet Utah alcohol certification requirements.
• Professional composure under pressure; detail-oriented hospitality focus.

Responsibilities

• Lead pre-shift briefings to review priorities, menu highlights, and service standards.
• Guide and support servers and bartenders through coaching, feedback, and mentorship.
• Coordinate with the kitchen and bar to ensure pacing, accuracy, and quality.
• Oversee setup and breakdown to maintain cleanliness and readiness.
• Monitor inventory, requisitions, and par levels for all service items.
• Engage guests with genuine hospitality, anticipating needs and ensuring satisfaction.
• Maintain documentation, including shift reports and operational checklists.
• Serve as liaison between management and staff for seamless communication.

Skills

Leadership

Communication

Hospitality

Coaching

Team Coordination

Education

High School Diploma

Hospitality coursework

Job description

Sundance Mountain Resort in Utah is seeking a Captain Server for the Living Room. This full-time, year-round role supports both leadership and front-line staff, delivering the resort’s authentic, crafted service with understated luxury from AM through PM shifts.

You will lead pre-shift briefings, coach the team, coordinate with kitchen and bar, monitor par levels, ensure spotless setup and recovery, and engage guests with genuine hospitality while complying with Utah alcohol rules.