Luxury Lobby Host – Guest Experience Ambassador

Four Seasons; Los Angeles (CA); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Hourly wage $25.73

Medical Insurance

Dental Insurance

Vision Insurance

401K Retirement plan

Employee Assistance Program

Wellbeing investments

Life Insurance

Complimentary Room Nights

Job summary

Four Seasons Los Angeles at Beverly Hills is seeking a Lobby Attendant to warmly greet guests, assist with inquiries and provide exceptional service in a luxury hotel setting.

Ideal candidates have at least 1 year of guest or customer service experience, a high school diploma or equivalent, and a polished, professional appearance. The role is hourly, with comprehensive benefits and a focus on delivering memorable guest experiences.

Qualifications

• 1 year of guest or customer service experience (hotel/hospitality preferred).
• High School diploma, GED or equivalent.

Responsibilities

• Maintain a professional appearance and open front entrance doors to welcome guests.
• Greet guests by name and create memorable moments.
• Engage with guests to make them feel at home.
• Anticipate guests' needs and respond quickly and professionally.
• Provide information on hotel amenities and local attractions.
• Communicate with team to ensure smooth arrivals and departures.
• Ensure the lobby area is tidy and welcoming.

Skills

Guest service

Customer service

Education

High School diploma / GED

Job description

Four Seasons Los Angeles at Beverly Hills is seeking a Lobby Attendant to warmly greet guests, assist with inquiries and provide exceptional service in a luxury hotel setting.

Ideal candidates have at least 1 year of guest or customer service experience, a high school diploma or equivalent, and a polished, professional appearance. The role is hourly, with comprehensive benefits and a focus on delivering memorable guest experiences.