Luxury Hotel Security & Guest Safety Officer

Four Seasons Hotels and Resorts; Los Angeles (CA); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K

Employee Assistance

Wellbeing

Life Insurance

Free Parking

tuition reimbursement

Training & Development

Employee Discount

Dry Cleaning

Employee Meals

Job summary

Four Seasons Hotel Los Angeles at Beverly Hills is a luxury property seeking a security team member responsible for patrols and safety across the hotel, including interior and exterior areas, guest safety, and rapid incident response.

Ideal candidates have at least one year in hotel security, excellent communication and written reporting skills, and a commitment to the brand's service standards. The role offers an hourly wage with comprehensive benefits and opportunities for growth.

Qualifications

• Minimum one year experience or related work.
• Experience in Hotel security preferred.
• Good communication and written skills.
• Must have good report writing and grammar skills.

Responsibilities

• Patrol the interior and exterior of the hotel to ensure that all staff and guests are in compliance with preventative safety and security measures.
• Experienced in CPR, first aid, firefighting and crowd control.
• Assist in the investigation of crimes and accidents occurring in the hotel and create incident reports of guest and employee accidents and incidents.
• Assist in handling of unusual guest or employee problems, such as, but not limited to noise complaints, disorderly conduct, theft, power failures etc. Prepare documentation and incident reports as needed.
• Respond and assist with all emergency situations in the hotel as necessary.
• Operate and control the keys, lock system, alarm system, surveillance system and fire protection system including master key audits and employee bag checks.

Skills

Minimum one year experience

Hotel security experience

Good communication skills

Report writing skills

Job description

Four Seasons Hotel Los Angeles at Beverly Hills is a luxury property seeking a security team member responsible for patrols and safety across the hotel, including interior and exterior areas, guest safety, and rapid incident response.

Ideal candidates have at least one year in hotel security, excellent communication and written reporting skills, and a commitment to the brand's service standards. The role offers an hourly wage with comprehensive benefits and opportunities for growth.