Assistant Store Manager

Ana Luisa; King of Prussia (PA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee discounts

Job summary

Ana Luisa is seeking an Assistant Store Manager for King of Prussia Mall to lead and inspire a high-performing team in a luxury jewelry environment. You will partner with the Store Manager to drive sales, deliver exceptional client experiences, and uphold premium brand standards.

You will develop talent, manage clienteling initiatives, and oversee operations including inventory, omni-channel transactions, and events that engage the community and strengthen brand loyalty.

Qualifications

• 2+ years of retail leadership experience in luxury or premium retail.
• Proven track record of driving sales performance and KPIs.
• Strong leadership, coaching, and clienteling expertise.

Responsibilities

• Partner with the Store Manager to lead and develop a high-performing store team.
• Support recruitment, onboarding, coaching, and development.
• Drive sales, KPI achievement, conversion, AOV, UPT, and client retention.
• Deliver bespoke service and elevated client experiences.
• Lead on-floor leadership and brand standards.
• Plan and execute in-store events and client experiences.
• Champion clienteling initiatives and leverage customer insights.
• Oversee inventory, omni-channel transactions, and back-of-house operations.
• Maintain visual merchandising and brand presentation.
• Coordinate scheduling and team productivity with store leadership.

Skills

Retail leadership

Sales performance

Clienteling

Team development

Visual merchandising

Communication

Tools

Shopify

Google Workspace

Inventory management systems

Job description

Assistant Store Manager — King Of Prussia Mall

At Ana Luisa, we believe fine jewelry should be beautifully crafted, responsibly made, and designed to be worn every day. Rooted in modern luxury, we create elevated pieces defined by exceptional craftsmanship, timeless design, and intentional artistry.

The Role

The Assistant Store Manager is a passionate leader and brand ambassador who partners closely with the Store Manager to drive commercial success, operational excellence, and elevated client experiences. Through inspirational leadership, brand stewardship, and a commitment to luxury standards, they help cultivate a high-performing store environment that reflects the elegance and values of Ana Luisa.

This role plays an integral part in developing talent, cultivating clientele, and supporting overall store profitability while ensuring every client interaction reflects the highest level of service and hospitality.

Responsibilities

• Partner closely with the Store Manager to lead, inspire, and develop a high-performing store team
• Support recruitment, onboarding, coaching, and ongoing development to cultivate a collaborative and service-driven culture
• Drive sales performance and KPI achievement, including conversion, AOV, UPT, client retention, and overall store profitability
• Deliver bespoke service and elevated client experiences that strengthen loyalty and cultivate long-term clientele
• Serve as a leadership presence on the sales floor, motivating the team to consistently exceed luxury service standards
• Support the planning and execution of in-store events and client experiences that drive community engagement and brand affinity
• Champion clienteling initiatives and leverage customer insights to elevate the client experience and support business growth
• Oversee operational excellence across front and back of house, including inventory management, omni-channel transactions, shipment processing, and store organization
• Maintain exceptional visual merchandising and presentation standards in alignment with brand expectations
• Partner with store leadership to optimize scheduling, team productivity, and overall business performance

Qualifications

• 2+ years of retail leadership experience, preferably within luxury or premium retail
• Proven success driving sales performance and achieving KPIs
• Strong leadership, coaching, and clienteling expertise
• Passion for fine jewelry, styling, and delivering elevated luxury experiences
• Strong business acumen with exceptional organizational skills and attention to detail
• Proficiency in Shopify, Google Workspace, and inventory management systems
• Polished communication skills with a refined, client-focused presence
• Flexibility to work evenings, weekends, and holidays as business needs require

What You’ll Love About Us

At Ana Luisa, we are committed to creating a people-first culture that values growth, creativity, and excellence. We offer a comprehensive benefits package including health insurance, paid time off, commuter benefits, and exclusive brand perks, including employee discounts.

EEOC

Ana Luisa is an equal-opportunity employer and values diversity at the company. We are committed to equal employment opportunities and welcome all candidates regardless of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.