Luxury Jewelry Sales & Client Experience Consultant

Signet Jewelers Limited; Troy (MI); On-site; USD 32,000 - 52,000; Full time

Job summary

Blue Nile in the Somerset Collection, Troy, MI seeks a Luxury Sales Consultant who thrives in a white‑glove retail environment. You will educate customers about jewelry, demonstrate the Blue Nile difference, and build relationships that become lifelong client connections.

The ideal candidate has retail or customer service experience, strong communication and listening skills, and the stamina to stand for long periods.

Qualifications

• Previous retail sales or customer service experience required.
• High School Diploma or GED.
• Jewelry experience is a plus but not required.
• Excellent interpersonal, listening and communication skills.
• Ability to stand for extended periods and adapt to scheduling.
• Strong attention to detail and high integrity.

Responsibilities

• Communicate the Blue Nile difference, instilling trust and confidence in our brand.
• Demonstrate exceptional customer service and educate customers about jewelry.
• Follow up on internal and external communications while maintaining service standards.
• Effectively resolve complex customer service challenges and exceed expectations.
• Build relationships that lead to long-term business growth.
• Maintain excellent attendance and punctuality.
• Consistently achieve or exceed company sales and service goals.
• Partner with showroom management to solve problems while maintaining a service culture.

Skills

Retail sales experience

Customer service

Communication skills

Attention to detail

Time management

Typing / data entry

Education

High School Diploma or GED

Tools

POS systems

Job description

Blue Nile in the Somerset Collection, Troy, MI seeks a Luxury Sales Consultant who thrives in a white‑glove retail environment. You will educate customers about jewelry, demonstrate the Blue Nile difference, and build relationships that become lifelong client connections.

The ideal candidate has retail or customer service experience, strong communication and listening skills, and the stamina to stand for long periods.