Personal Jeweler, Blue Nile

Signet Jewelers Limited; Troy (MI); On-site; USD 32,000 - 52,000; Full time

Job summary

Blue Nile in the Somerset Collection, Troy, MI seeks a Luxury Sales Consultant who thrives in a white‑glove retail environment. You will educate customers about jewelry, demonstrate the Blue Nile difference, and build relationships that become lifelong client connections.

The ideal candidate has retail or customer service experience, strong communication and listening skills, and the stamina to stand for long periods.

Qualifications

• Previous retail sales or customer service experience required.
• High School Diploma or GED.
• Jewelry experience is a plus but not required.
• Excellent interpersonal, listening and communication skills.
• Ability to stand for extended periods and adapt to scheduling.
• Strong attention to detail and high integrity.

Responsibilities

• Communicate the Blue Nile difference, instilling trust and confidence in our brand.
• Demonstrate exceptional customer service and educate customers about jewelry.
• Follow up on internal and external communications while maintaining service standards.
• Effectively resolve complex customer service challenges and exceed expectations.
• Build relationships that lead to long-term business growth.
• Maintain excellent attendance and punctuality.
• Consistently achieve or exceed company sales and service goals.
• Partner with showroom management to solve problems while maintaining a service culture.

Skills

Retail sales experience

Customer service

Communication skills

Attention to detail

Time management

Typing / data entry

Education

High School Diploma or GED

Tools

POS systems

Job description

## Personal Jeweler, Blue NileApply: B15300 - Blue Nile Troy, MI: Full time: Posted 2 Days Ago: REQ\\_82955At **Blue Nile**, we believe that love deserves better. We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry. From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love.**Blue Nile** is looking for a **Luxury Sales Consultant**who is eager for an exciting opportunity to join our retail showroom in**Somerset Collection in Troy, MI.** The ideal candidate understands the white glove culture and has a passion to educate customers about jewelry purchases. A **Luxury Sales Consultant**at Blue Nile is outgoing, passionate and strives to help others. The company’s customer service goal is to enhance and grow the brand connection experience for customers. **Luxury Sales Consultants** do this through being professional, accessible, enthusiastic, and interested in a career that creates a “Jeweler*for Life”* relationship with Blue Nile.**Responsibilities:*** Communicate the Blue Nile difference, instilling trust and confidence in our brand.* Demonstrate exceptional customer service and continually develop your product knowledge to educate customers.* Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience.* Proactively follow up on all internal and external communications while maintaining Blue Nile service standards.* Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations.* Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth.* Continuously maintain excellent attendance and punctuality.* Consistently achieve or exceed company sales and service goals.* Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer.**Requirements:*** Previous retail sales or customer service experience required.* High School Diploma or GED.* Jewelry experience a plus but not required.* Excellent interpersonal, creative problem solving, organizational and time management skills.* Excellent listening, written and verbal communication skills.* Strong attention to detail and high integrity.* Ability to work within deadlines in a fast-paced environment.* Strong computer, typing/keyboarding, and data entry skills; aptitude to effectively and efficiently navigate through all computer systems.* Ability to stand for extended periods of time.* Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons.* Authorized to work in the U.S.