Luxury Jewelry Consultant — White-Glove Customer Experience

Signet Jewelers Limited; Washington (District of Columbia); Vor Ort; USD 28.000 - 41.000; Vollzeit

Benefits dieser Stelle

Medical, vision, dental coverage

401(k) employer match

Equal opportunity employer

Zusammenfassung

Blue Nile is seeking a Full-Time Luxury Sales Consultant for our retail showroom. The role calls for a high standard of white-glove service, educating customers on fine jewelry, and building lasting relationships with customers as a “Jeweler for Life.”

You will engage customers, maintain product knowledge, and meet or exceed sales and service goals while delivering an on-brand Blue Nile experience in a fast-paced environment.

Qualifikationen

• Previous retail sales or customer service experience required.
• High School Diploma or GED.
• Jewelry experience a plus but not required.
• Excellent interpersonal, creative problem solving, organizational and time management skills.
• Excellent listening, written and verbal communication skills.

Aufgaben

• Communicate the Blue Nile difference, instilling trust and confidence in our brand.
• Demonstrate exceptional customer service and continually develop your product knowledge to educate customers.
• Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience.
• Proactively follow up on all internal and external communications while maintaining Blue Nile service standards.
• Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations.
• Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth.
• Continuously maintain excellent attendance and punctuality
• Consistently achieve or exceed company sales and service goals
• Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer

Kenntnisse

Retail sales

Customer service

Jewelry knowledge

Communication skills

Ausbildung

High School Diploma or GED

Jobbeschreibung

Blue Nile is seeking a Full-Time Luxury Sales Consultant for our retail showroom. The role calls for a high standard of white-glove service, educating customers on fine jewelry, and building lasting relationships with customers as a “Jeweler for Life.”

You will engage customers, maintain product knowledge, and meet or exceed sales and service goals while delivering an on-brand Blue Nile experience in a fast-paced environment.