Luxury Jewelry Concierge Build Lifelong Relationships

Signet Jewelers Limited; Atlanta (GA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Vision coverage

Dental coverage

401(k) employer match

Discretionary bonus

Job summary

Blue Nile is seeking a Full-Time Luxury Sales Consultant to join our Atlanta showroom. You will educate customers on fine jewelry, deliver white-glove service, and foster a 'Jeweler for Life' relationship with the brand. The role emphasizes building trust and an on-brand experience for every guest.

Ideal candidates have retail or customer service experience, strong communication, and attention to detail. Jewelry knowledge is a plus, and you will collaborate with showroom teammates to achieve

Qualifications

• Previous retail sales or customer service experience is required.
• Strong interpersonal, problem solving, organizational and time management skills.
• Excellent listening, written and verbal communication skills.

Responsibilities

• Communicate the Blue Nile difference, instilling trust and confidence in our brand.
• Demonstrate exceptional customer service and continually develop product knowledge to educate customers.
• Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience.
• Proactively follow up on all internal and external communications while maintaining Blue Nile service standards.
• Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations.
• Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth.
• Continuously maintain excellent attendance and punctuality.
• Consistently achieve or exceed company sales and service goals.
• Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer.

Skills

Retail sales

Customer service

Communication

Attention to detail

Education

HS Diploma

Job description

Blue Nile is seeking a Full-Time Luxury Sales Consultant to join our Atlanta showroom. You will educate customers on fine jewelry, deliver white-glove service, and foster a 'Jeweler for Life' relationship with the brand. The role emphasizes building trust and an on-brand experience for every guest.

Ideal candidates have retail or customer service experience, strong communication, and attention to detail. Jewelry knowledge is a plus, and you will collaborate with showroom teammates to achieve