Luxury Jewelry Experience Consultant

Blue Nile; Tysons (VA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Vision and dental coverage

401(k) employer match

Job summary

Blue Nile in Tysons Corner Center, Tysons, VA, seeks a Luxury Sales Consultant passionate about educating customers on fine jewelry. The role emphasizes exemplary service, brand storytelling, and building lifelong relationships with clients in a luxury showroom environment.

The ideal candidate has retail or customer service experience, strong communication skills, and a professional demeanor suited to a luxury brand.

Qualifications

• Previous retail sales or customer service experience required.
• High School Diploma or GED.
• Jewelry experience a plus but not required.
• Excellent interpersonal, creative problem solving, organizational and time management skills.
• Excellent listening, written and verbal communication skills.
• Strong attention to detail and high integrity.
• Ability to work within deadlines in a fast-paced environment.
• Strong computer, typing/keyboarding, and data entry skills; ability to navigate computer systems.
• Ability to stand for extended periods of time.
• Flexibility to adjust to scheduling needs, especially during peak seasons.
• Authorized to work in the U.S.

Responsibilities

• Communicate the Blue Nile difference, instilling trust and confidence in our brand.
• Demonstrate exceptional customer service and continually develop your product knowledge to educate customers.
• Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience.
• Proactively follow up on internal and external communications while maintaining service standards.
• Resolve complex customer service challenges and find solutions that exceed expectations.
• Create and maintain a service culture focused on the customer and build long-term relationships.
• Maintain excellent attendance and punctuality.
• Consistently achieve or exceed company sales and service goals.
• Partner with peers and showroom management to solve problems while maintaining a service culture.

Skills

Retail sales

Customer service

Communication skills

Time management

Attention to detail

Problem solving

Education

High School Diploma or GED

Tools

Typing

Data entry

Computer literacy

Job description

Blue Nile in Tysons Corner Center, Tysons, VA, seeks a Luxury Sales Consultant passionate about educating customers on fine jewelry. The role emphasizes exemplary service, brand storytelling, and building lifelong relationships with clients in a luxury showroom environment.

The ideal candidate has retail or customer service experience, strong communication skills, and a professional demeanor suited to a luxury brand.