Luxury Jewelry Concierge & Sales Expert

Signet Jewelers Limited; Atlanta (GA); Vor Ort; USD 23.000 - 33.000; Vollzeit

Benefits dieser Stelle

Medical, vision and dental coverage

401(k) employer match

Discretionary bonus

Zusammenfassung

Blue Nile is seeking a full-time Luxury Sales Consultant to join our retail showroom in the United States. The ideal candidate embraces white-glove service and enjoys educating customers about jewelry purchases, from engagements to anniversaries and celebrations.

The role emphasizes delivering exceptional customer experiences, meeting sales goals, maintaining product knowledge, and representing the Blue Nile brand with professionalism and enthusiasm in a fast-paced environment.

Qualifikationen

• Previous retail sales or customer service experience required.
• High School Diploma or GED.
• Jewelry experience a plus but not required.
• Excellent interpersonal, creative problem solving, organizational and time management skills.
• Excellent listening, written and verbal communication skills.
• Strong attention to detail and high integrity.
• Ability to work within deadlines in a fast-paced environment.
• Strong computer, typing/keyboarding, and data entry skills; aptitude to effectively and efficiently navigate through all computer systems.
• Ability to stand for extended periods of time.
• Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons.
• Authorized to work in the U.S.

Aufgaben

• Communicate the Blue Nile difference, instilling trust and confidence in our brand.
• Demonstrate exceptional customer service and continually develop your product knowledge to educate customers.
• Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience.
• Proactively follow up on all internal and external communications while maintaining Blue Nile service standards.
• Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations.
• Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth.
• Continuously maintain excellent attendance and punctuality.
• Consistently achieve or exceed company sales and service goals.
• Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer.

Kenntnisse

Retail sales experience

Customer service

Communication skills

Ausbildung

High School Diploma or GED

Jobbeschreibung

Blue Nile is seeking a full-time Luxury Sales Consultant to join our retail showroom in the United States. The ideal candidate embraces white-glove service and enjoys educating customers about jewelry purchases, from engagements to anniversaries and celebrations.

The role emphasizes delivering exceptional customer experiences, meeting sales goals, maintaining product knowledge, and representing the Blue Nile brand with professionalism and enthusiasm in a fast-paced environment.