Luxury Client Advisor: Elevate Experiences & Sales

LVMH Group; Scottsdale (AZ); On-site; USD 45,000 - 75,000; Full time

Job summary

LVMH Group is seeking a Client Advisor to act as a trusted ambassador, delivering best-in-class service while achieving personal sales goals. The role focuses on cultivating meaningful client relationships, leveraging product knowledge, and contributing to boutique performance through a client-centric approach.

The ideal candidate has 3+ years in luxury retail, a passion for fashion and brand storytelling, and a proven ability to drive results while maintaining exceptional service across

Qualifications

• At least 3 years of Retail Sales and Client Service experience, preferably in a luxury consumer goods environment.
• Strong drive for business results with a passion for creativity, fashion and the brand.
• Ability to develop strong and lasting relationships with people through strong communication, organization and follow-through skills.
• Provide outstanding customer service including in person, over the phone and through electronic communication.
• Ability to work varied hours/days, including nights, weekends, and holidays as needed.
• Ability to operate all equipment necessary to perform the job, including phone systems, cash register, sensor-tag remover, computers, and all other office equipment.
• Can stand for extended periods, move and handle boxes of merchandise and fixtures, must be able to lift at least 30 lbs.
• Responsible for store security procedures, including locking and securing the premises, as needed.

Responsibilities

• Build, manage, and grow a personal client portfolio with a focus on retention, reactivation, and lifetime value
• Achieve and exceed individual Sales Goals and KPI including, Individual Sales Volume, Units per Transaction (UPT) & Average Dollar per Transaction (ADS)
• Maintain a strong drive for results and a positive, team first attitude at all times
• Act as a brand ambassador both within and beyond the boutique environment
• Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communication
• Strategically develop and nurture a local and international client base through personalized outreach, appointment setting, and consistent follow‑up.

Skills

Client service

Sales

Relationship building

Communication

Job description

LVMH Group is seeking a Client Advisor to act as a trusted ambassador, delivering best-in-class service while achieving personal sales goals. The role focuses on cultivating meaningful client relationships, leveraging product knowledge, and contributing to boutique performance through a client-centric approach.

The ideal candidate has 3+ years in luxury retail, a passion for fashion and brand storytelling, and a proven ability to drive results while maintaining exceptional service across