Luxury Island Host: Elite Guest Experience & Concierge

Vilamendhoo Island Resort & Spa; Michigan; On-site; USD 3,900 - 7,800; Full time

Benefits offered by this job

Accommodation

Food

Laundry services

Team shop

Indoor & outdoor activities

Job summary

Vilamendhoo Island Resort & Spa seeks an Island Host to deliver genuine guest experiences from arrival to departure. You will be responsible for greeting guests, guiding them through check-in, and coordinating with multiple departments to ensure memorable stays.

Ideal candidates have at least three years in a similar role, fluent English, and strong hospitality service skills, with training in Butler service. The role includes accommodations and staff welfare support at this luxury resort.

Qualifications

• Fluent in English language
• Completed Butler Service Training highly preferred
• At least three years’ experience in a similar role

Responsibilities

• Reports to FOM, Asst Guest Services Manager / Island Hosts Supervisor
• Coordinate with other departments as required
• Maintain high personal hygiene, dress, uniform, and professional image
• Handle guest inquiries, problems or complaints professionally and efficiently
• Escort guests to villas and assist with restaurant reservations and excursions
• Maintain guest profiles in Opera and update arrival/departure communications

Skills

Fluent English

Guest service

Communication

Tools

Opera

Outlook

MS Office Suite

Job description

Vilamendhoo Island Resort & Spa seeks an Island Host to deliver genuine guest experiences from arrival to departure. You will be responsible for greeting guests, guiding them through check-in, and coordinating with multiple departments to ensure memorable stays.

Ideal candidates have at least three years in a similar role, fluent English, and strong hospitality service skills, with training in Butler service. The role includes accommodations and staff welfare support at this luxury resort.