Luxury Hospitality Experience Architect

Cruise Yacht OpCo Ltd (Miami Branch); Fort Lauderdale (FL); On-site; USD 90,000 - 150,000; Full time

Job summary

The Ritz-Carlton Yacht Collection is seeking a Hospitality & Lifestyle Experiences Lead to shape guest experiences across luxury concepts, partnerships, and delivery frameworks. Based in our Fort Lauderdale offices, you will drive the development of hospitality, culinary, wellness, and retail experiences and ensure flawless execution upon launch.

You will research trends, coordinate with operations and partners, and monitor guest feedback to continuously elevate the guest journey across all

Qualifications

• 3–6+ years of experience in hospitality, luxury travel, guest experience, lifestyle brands, events, retail, wellness, or related disciplines.
• Experience supporting guest-facing products, services, or experiences.
• Strong project coordination and organizational skills.
• Ability to manage multiple projects simultaneously.
• Curiosity and willingness to learn experience design methodologies.

Responsibilities

• Develop hospitality, culinary, wellness, retail, and lifestyle concepts.
• Research guest trends, competitive offerings, and emerging luxury experiences.
• Contribute to experience briefs, presentations, and concept documentation.
• Support development of guest interaction standards and experience requirements.
• Research potential hospitality, culinary, wellness, and retail partners.
• Coordinate partner communications and project deliverables.
• Help evaluate new concepts and collaboration opportunities.
• Support pilot programs and concept testing.
• Coordinate implementation planning with Operations and partners.
• Track experience development milestones.
• Support refinement of concepts based on guest feedback and operational learning.
• Assist with launch readiness activities.
• Monitor guest feedback and opportunities for improvement.
• Maintain competitive intelligence and trend research.
• Contribute ideas for future experience development.

Skills

Hospitality instinct

Luxury guest experiences

Organization

Written communication

Presentation skills

Multi-project management

Experience design methodologies

Job description

The Ritz-Carlton Yacht Collection is seeking a Hospitality & Lifestyle Experiences Lead to shape guest experiences across luxury concepts, partnerships, and delivery frameworks. Based in our Fort Lauderdale offices, you will drive the development of hospitality, culinary, wellness, and retail experiences and ensure flawless execution upon launch.

You will research trends, coordinate with operations and partners, and monitor guest feedback to continuously elevate the guest journey across all