Luxury In-Room Dining Supervisor — Create WOW Moments

Montage Laguna Beach; Laguna Beach (CA); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Free meals

Free uniforms and cleaning

Hotel discounts

Healthcare benefits

401k retirement plan

Résumé du poste

Montage Laguna Beach is seeking an In-Room Dining Supervisor to lead ateam focused on delivering exceptional guest experiences. You will train staff, monitor inventories, handle guest requests, and assist with scheduling and administrative tasks to ensure timely, accurate in-room dining service.

The role emphasizes teamwork, integrity, and a commitment to high standards of service in a luxury hotel setting, with competitive benefits and opportunities for growth.

Qualifications

• Experience in food and beverage operations within a hotel or resort environment is preferred.
• Ability to work a flexible schedule including weekends and holidays.
• Strong guest service orientation and communication skills.

Responsabilités

• Train new staff and provide ongoing training and development opportunities for existing staff to enhance their skills and knowledge.
• Monitor inventory levels and order supplies as needed to ensure sufficient stock levels while minimizing waste.
• Handle customer inquiries, complaints, and special requests in a professional and timely manner, ensuring high levels of customer satisfaction.
• Assist management with scheduling, labor controls, and other administrative duties
• Ensure that all in-room dining orders are prepared and delivered promptly and according to guest specifications.

Description du poste

Montage Laguna Beach is seeking an In-Room Dining Supervisor to lead ateam focused on delivering exceptional guest experiences. You will train staff, monitor inventories, handle guest requests, and assist with scheduling and administrative tasks to ensure timely, accurate in-room dining service.

The role emphasizes teamwork, integrity, and a commitment to high standards of service in a luxury hotel setting, with competitive benefits and opportunities for growth.