Lux Hotel Server: Craft WOW Moments for Guests

Montage Laguna Beach; Maryland; On-site; USD 11,000 - 15,000; Full time

Benefits offered by this job

Free meals

Free uniforms and cleaning

Hotel discounts

Healthcare benefits

401k retirement plan with company 5%+

Job summary

Montage Laguna Beach is seeking a Server to deliver exemplary food and beverage service in a luxury setting. You will greet guests, assist with menu selections, and craft memorable dining experiences.

You will be part of a vibrant team, ensuring timely service, handling special requests, and promoting specials while maintaining high standards of cleanliness and safety. Free meals and hotel privileges accompany employment.

Qualifications

• One year minimum of experience in food and beverage operations.
• Ability to work a flexible schedule, including weekends and holidays
• Basic communication skills
• Prior micros or other systems experience, a plus
• Luxury hotel experience, a plus

Responsibilities

• Ensure food and beverages are served in a professional and timely manner
• Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions
• Take food and beverage orders accurately and efficiently, ensuring special requests or modifications are recorded and communicated to the kitchen staff
• Anticipate guest needs throughout the meal service, such as refilling drinks, clearing empty plates, and offering dessert or coffee options
• Check in with guests periodically to ensure satisfaction with their meals and address any concerns or issues promptly
• Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience
• Adhere to all cleaning and safety standards
• Attend daily pre-shift meeting
• Consistently follow the food & beverage sequence of service with the utmost attention to detail
• Deliver on guests' expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs

Skills

Hospitality mindset

Guest service

Food & beverage knowledge

Communication skills

Job description

Montage Laguna Beach is seeking a Server to deliver exemplary food and beverage service in a luxury setting. You will greet guests, assist with menu selections, and craft memorable dining experiences.

You will be part of a vibrant team, ensuring timely service, handling special requests, and promoting specials while maintaining high standards of cleanliness and safety. Free meals and hotel privileges accompany employment.