Luxury In-Room Dining Concierge

Four Seasons Hotels and Resorts; Santa Fe (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Free stays and discounts at Four Seas­

Global growth opportunities

Food & beverage and spa discounts

Free employee meals

Complimentary employee parking

Comprehensive training & development

Medical benefits, including parental/​

401(k) Retirement Plan

PTO + sick leave pay

Competitive pay: $18.00 hourly

Job summary

Four Seasons Resort Rancho Encantado Santa Fe seeks a Regular Full-Time In-Room Dining Coordinator to join our IRD team. You will greet guests, take accurate orders, and support servers with tray setup, delivering hospitality with warmth in a luxury setting.

This role requires service experience, NM Alcohol Serve certification, ability to lift 30 lbs, and a flexible schedule including evenings, weekends, and holidays.

Qualifications

• 1+ years of service industry experience in Food & Beverage, preferably in a luxury hospitality environment.
• Current New Mexico Alcohol Serve and Food Handler certifications.
• Ability to lift up to 30 lbs., walk stairs, and drive a golf cart.
• Flexible schedule—evenings, weekends, nights, and holidays.

Responsibilities

• Create an exceptional IRD experience by warmly answering calls, taking accurate orders, handling guest requests, and supporting servers with tray setup.
• Maintain a clean, organized, and well-stocked IRD area.
• Adapt quickly and multitask effectively, solving problems with professionalism, accommodating special requests.
• Deliver excellence with attention to every detail and pride in your craft, ensuring accuracy in the Micros system for flawless order execution.
• Work collaboratively as a supportive team member committed to shared success, assisting the IRD team and other F&B outlets as needed.

Skills

Customer service

Communication

Team player

Flexibility

Education

New Mexico Alcohol Serve and Food Handler certifications

Tools

Micros POS

Job description

Four Seasons Resort Rancho Encantado Santa Fe seeks a Regular Full-Time In-Room Dining Coordinator to join our IRD team. You will greet guests, take accurate orders, and support servers with tray setup, delivering hospitality with warmth in a luxury setting.

This role requires service experience, NM Alcohol Serve certification, ability to lift 30 lbs, and a flexible schedule including evenings, weekends, and holidays.