Luxury Housekeeping Manager — Hospitality Leadership

Hilton

Chicago (IL)

On-site

USD 65,000 - 90,000

Full time

2 days ago
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Benefits offered by this job

Travel perks
ESPP
Paid parental leave
Caregiving support
Crisis concierge
Mental health resources
Generous PTO
Health & welfare benefits
Retirement plans

Job summary

Waldorf Astoria Chicago is seeking a motivated Housekeeping Manager to lead the housekeeping team in Chicago's Gold Coast. You will oversee daily operations, ensure room readiness, and drive efficiency while delivering exceptional guest experiences in a luxury setting.

The role emphasizes team development, cost controls, and adherence to standards, with a focus on coaching and inspiring your staff to uphold the hotel’s renowned service and quality.

Qualifications

  • Experience in hotel housekeeping management.
  • Strong leadership and coaching abilities.
  • Ability to manage budgets and forecasting.

Responsibilities

  • Oversee daily housekeeping operations: Manage cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas
  • Ensure room readiness: Coordinate housekeeping efforts to ensure rooms are cleaned and available for guests promptly and efficiently
  • Manage departmental processes: Oversee systems usage, cost controls, budgeting, forecasting, and policy enforcement to drive efficiency and profitability
  • Conduct inspections: Oversee and perform room and public area inspections to maintain high-quality standards and compliance
  • Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Skills

Hospitality
Integrity
Leadership
Teamwork
Ownership
Discipline

Job description

Waldorf Astoria Chicago is seeking a motivated Housekeeping Manager to lead the housekeeping team in Chicago's Gold Coast. You will oversee daily operations, ensure room readiness, and drive efficiency while delivering exceptional guest experiences in a luxury setting.

The role emphasizes team development, cost controls, and adherence to standards, with a focus on coaching and inspiring your staff to uphold the hotel’s renowned service and quality.

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