Luxury Housekeeping Manager — Hospitality Leadership

Hilton; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Travel perks

ESPP

Paid parental leave

Caregiving support

Crisis concierge

Mental health resources

Generous PTO

Health & welfare benefits

Retirement plans

Job summary

Waldorf Astoria Chicago is seeking a motivated Housekeeping Manager to lead the housekeeping team in Chicago's Gold Coast. You will oversee daily operations, ensure room readiness, and drive efficiency while delivering exceptional guest experiences in a luxury setting.

The role emphasizes team development, cost controls, and adherence to standards, with a focus on coaching and inspiring your staff to uphold the hotel’s renowned service and quality.

Qualifications

• Experience in hotel housekeeping management.
• Strong leadership and coaching abilities.
• Ability to manage budgets and forecasting.

Responsibilities

• Oversee daily housekeeping operations: Manage cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas
• Ensure room readiness: Coordinate housekeeping efforts to ensure rooms are cleaned and available for guests promptly and efficiently
• Manage departmental processes: Oversee systems usage, cost controls, budgeting, forecasting, and policy enforcement to drive efficiency and profitability
• Conduct inspections: Oversee and perform room and public area inspections to maintain high-quality standards and compliance
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Skills

Hospitality

Integrity

Leadership

Teamwork

Ownership

Discipline

Job description

Waldorf Astoria Chicago is seeking a motivated Housekeeping Manager to lead the housekeeping team in Chicago's Gold Coast. You will oversee daily operations, ensure room readiness, and drive efficiency while delivering exceptional guest experiences in a luxury setting.

The role emphasizes team development, cost controls, and adherence to standards, with a focus on coaching and inspiring your staff to uphold the hotel’s renowned service and quality.