Luxury Hotel Server - Elevate Guest Experiences

Four Seasons; Boston (MA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Hourly rate $23.57

Complimentary daily employee meals

In-house training

Discounted parking & public transit

Uniform laundry

Paid sick time off

Job summary

Four Seasons Hotel One Dalton Street Boston is a luxury property in the Back Bay, offering 215 rooms, The Wellness Floor, and acclaimed dining. We seek a friendly, guest-focused Food & Beverage attendant to join our world-class team and deliver exceptional experiences.

Role involves menu knowledge, accurate order handling, payments, and continuous guest satisfaction. Availability on weekends, nights and holidays is required; English proficiency and a high school diploma are expected.

Qualifications

• High school education or equivalent experience.
• Minimum two years food service or related work.
• Ability to carry and balance a tray.
• Ability to accurately process cash and credit card transactions.
• Requires reading, writing and oral proficiency in English.

Responsibilities

• Serve guest needs by providing knowledge of menu items and preparation methods.
• Describe menu items to guests with vivid descriptions; relay orders to kitchen and coordinate timings.
• Anticipate guest needs and respond to concerns or requests.
• Close guest checks and process payments; settle voided checks or complimentary meals.
• Set up, break down, and maintain tables, buffets and stations; stock paper goods and beverages.
• Work harmoniously with coworkers and be available on weekends, nights, and holidays.

Skills

Customer service

Cash handling

English proficiency

Education

High school diploma or equivalent

Job description

Four Seasons Hotel One Dalton Street Boston is a luxury property in the Back Bay, offering 215 rooms, The Wellness Floor, and acclaimed dining. We seek a friendly, guest-focused Food & Beverage attendant to join our world-class team and deliver exceptional experiences.

Role involves menu knowledge, accurate order handling, payments, and continuous guest satisfaction. Availability on weekends, nights and holidays is required; English proficiency and a high school diploma are expected.