Luxury Hotel Server — Create WOW Moments

Montage Hotels & Resorts; Baltimore (MD); On-site; USD 11,000 - 15,000; Full time

Benefits offered by this job

Free meals

Free uniforms and cleaning

Hotel discounts

Healthcare benefits

401k retirement plan with company匹配

Job summary

Montage Hotels & Resorts is hiring a Server to deliver authentic dining experiences in a luxury setting. You will engage guests, guide menu selections, and ensure timely service with attention to detail. This role emphasizes hospitality, learning, and teamwork to create memorable moments for guests.

Join a premier team that values integrity, diverse talents, and growth opportunities in a fast-paced resort environment. Competitive benefits and opportunities for career advancement are available.

Qualifications

• One year minimum of experience in food and beverage operations, a plus.
• Basic communication skills are required.
• Willingness to learn and grow in a luxury hotel environment.

Responsibilities

• Ensure food and beverages are served in a professional and timely manner.
• Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions.
• Take food and beverage orders accurately and efficiently, recording special requests and communicating them to the kitchen staff.
• Anticipate guest needs throughout the meal service and offer dessert or coffee options.
• Check in with guests to ensure satisfaction and address concerns promptly.
• Promote menu items, specials, and promotions to guests to enhance the dining experience.
• Adhere to cleaning and safety standards and attend daily pre-shift meetings.
• Deliver on guests' expectations and create WOW moments.

Skills

Basic communication skills

People skills

Team collaboration

Customer service mindset

Tools

Micros or other POS system

Job description

Montage Hotels & Resorts is hiring a Server to deliver authentic dining experiences in a luxury setting. You will engage guests, guide menu selections, and ensure timely service with attention to detail. This role emphasizes hospitality, learning, and teamwork to create memorable moments for guests.

Join a premier team that values integrity, diverse talents, and growth opportunities in a fast-paced resort environment. Competitive benefits and opportunities for career advancement are available.