Banquet Server – Luxury Hotel Experience & Growth

Montage Hotels & Resorts; San Diego (CA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Free meals

Free uniforms and cleaning

Hotel discounts

Healthcare benefits

401k retirement plan with company匹配

Associates’ events throughout the year

Job summary

Montage Hotels & Resorts is seeking a Server to transform guest experiences through attentive service and culinary knowledge. You will ensure professional, timely service of food and beverages and assist guests with menu selections while addressing dietary needs and preferences.

You will participate in pre-shift meetings, follow service sequences with precision, and upsell menu items to enhance the dining experience while maintaining safety and cleanliness standards.

Qualifications

• One year minimum of experience in food and beverage operations.

Responsibilities

• Ensure food and beverages are being served in a professional and timely manner.
• Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions.
• Take food and beverage orders accurately and efficiently, ensuring special requests or modifications are recorded and communicated to the kitchen staff.
• Anticipate guest needs throughout the meal service, such as refilling drinks, clearing empty plates, and offering dessert or coffee options.
• Check in with guests periodically to ensure satisfaction with their meals and address any concerns or issues promptly.
• Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience.
• Adhere to all cleaning and safety standards
• Attend daily pre-shift meeting
• Consistently follow the food & beverage sequence of service with the utmost attention to detail
• Deliver on guests’ expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs

Skills

Guest engagement

Spirit & wine knowledge

Customer service

Team player

Job description

Montage Hotels & Resorts is seeking a Server to transform guest experiences through attentive service and culinary knowledge. You will ensure professional, timely service of food and beverages and assist guests with menu selections while addressing dietary needs and preferences.

You will participate in pre-shift meetings, follow service sequences with precision, and upsell menu items to enhance the dining experience while maintaining safety and cleanliness standards.