Luxury Hotel Security & Safety Officer

Montage Hotels & Resorts; Washington (District of Columbia); On-site; USD 26,000 - 37,000; Full time

Job summary

Montage International is seeking a Security Officer to safeguard guests, associates and assets across our property. The role partners with leadership to uphold safety, incident response and daily operations with a service-driven mindset.

Responsibilities include interior/exterior patrols, incident reports, CCTV monitoring, safety trainings and keeping logs up to date, while delivering professional security presence and top-notch guest service.

Qualifications

• High School Diploma or equivalent required; Bachelor’s degree preferred.
• Minimum two to three years of Security experience.
• CPR/First Aid certified and ability to present current Guard Card.
• Luxury hotel experience strongly preferred.
• Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur.

Responsibilities

• Conduct interior and exterior patrols of the property; check doors, rooms and restricted areas for safety.
• Respond to all guest and Associate calls while on patrol; prioritize emergencies.
• Draft incident reports and maintain logs (key logs, lost and found, group resumes, passes) via daily audits.
• Ensure daily shift logs and pass-down logs are complete.
• View CCTV monitors and maintain surveillance of grounds.
• Provide associate safety training and address safety hazards daily.
• Communicate and follow up on all incidents as they occur.
• Know property activities each shift and maintain a professional security presence.

Skills

Patrol duties

Incident reporting

CCTV monitoring

Customer service

Team communication

Education

High School Diploma or equivalent

Bachelor’s Degree preferred

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

Montage International is seeking a Security Officer to safeguard guests, associates and assets across our property. The role partners with leadership to uphold safety, incident response and daily operations with a service-driven mindset.

Responsibilities include interior/exterior patrols, incident reports, CCTV monitoring, safety trainings and keeping logs up to date, while delivering professional security presence and top-notch guest service.