Luxury Hotel Security & Guest Safety Lead

Montage Hotels & Resorts; Healdsburg (CA); On-site; USD 26,000 - 37,000; Full time

Job summary

Montage International is seeking a Security Officer to safeguard guests, associates and assets at our Healdsburg property. You will patrol interiors and exteriors, monitor CCTV, and serve as a calm, professional presence during all shifts.

The role emphasizes safety, incident reporting, and collaboration with hotel operations; prior luxury hotel security experience is preferred, CPR/First Aid and a Guard Card are required.

Qualifications

• Minimum two to three years of Security experience.
• CPR/First Aid certified and ability to present current Guard Card.
• Luxury hotel experience strongly preferred.

Responsibilities

• Patrol interior and exterior areas, check doors and restricted zones.
• Respond to guest and associate calls; prioritize emergencies.
• Draft incident reports and maintain logs (keys, lost & found, passes).
• Monitor CCTV and maintain surveillance across the property.
• Provide daily safety training and resolve hazards.
• Communicate shift updates and maintain professional security presence.

Skills

Security experience

First Aid/CPR certified

Guard Card

MS Word

MS Excel

PowerPoint

Outlook

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Montage International is seeking a Security Officer to safeguard guests, associates and assets at our Healdsburg property. You will patrol interiors and exteriors, monitor CCTV, and serve as a calm, professional presence during all shifts.

The role emphasizes safety, incident reporting, and collaboration with hotel operations; prior luxury hotel security experience is preferred, CPR/First Aid and a Guard Card are required.