Luxury Hotel Ops Lead — Guest Experience & Front Office
Hyatt Centric Faneuil Hall Boston
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Benefits offered by this job
Job summary
Hyatt Centric Faneuil Hall Boston is seeking an Assistant General Manager to mentor the TEAM, ensuring outstanding guest service and positive experiences. You will partner with the General Manager to oversee daily operations and act as a trusted leader in their absence.
The role requires luxury-brand experience, proven team leadership, and strong financial acumen. Flexibility for weekends and holidays is essential, with opportunities for career advancement and travel discounts associated with
Qualifications
- 3+ years hotel management experience in luxury/brand setting.
- Proven leadership of teams and guest-service excellence.
- Strong financial knowledge and budget experience.
- Willingness to work weekends/holidays and long hours.
Responsibilities
- Lead Front Office and Housekeeping operations as part of Leadership Team.
- Collaborate with General Manager to plan daily hotel operations.
- Mentor TEAM and ensure outstanding guest experiences.
- Support other departments and drive profitability.
Skills
Education
Tools
Job description
Hyatt Centric Faneuil Hall Boston is seeking an Assistant General Manager to mentor the TEAM, ensuring outstanding guest service and positive experiences. You will partner with the General Manager to oversee daily operations and act as a trusted leader in their absence.
The role requires luxury-brand experience, proven team leadership, and strong financial acumen. Flexibility for weekends and holidays is essential, with opportunities for career advancement and travel discounts associated with
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