Luxury Hotel Houseperson - Elevate Guest Experience

White Lodging; Austin (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

DailyPay option

Medical, dental and vision insurance

Vacation/PTO with rollover

Wellness tools

401(k) with company match

Tuition reimbursement

Hotel room and dining discounts

Job summary

White Lodging is seeking a Houseperson for its Austin properties. The role focuses on delivering exceptional guest service, maintaining cleanliness, and supporting housekeeping operations across hallways, offices, and break areas.

Candidates should show initiative, sound judgment, and the ability to lift and move items as needed, with training completed and certification sign-off upon finishing onboarding. Daily tasks include restocking and ensuring spotless public spaces.

Qualifications

• Experience and desire to give guests the best service and experience.
• Desire to take initiative and self-motivate.
• Ability to use good judgement and critical thinking skills.
• Certification sign-off after completing training.
• Ability to lift up to 10 lbs regularly and 25 lbs occasionally, and to move/stand for extended periods.

Responsibilities

• Provide the highest quality of service to guests and anticipate/ exceed expectations.
• Clean and restock linen closets, storage rooms with linen and supplies.
• Restock housekeeping carts with clean, sanitized glasses and cups.
• Vacuum and/or mop hallways and stairwells.
• Clean offices, Front Office areas, and associate break room.
• Perform other duties as assigned.

Skills

Guest service mindset

Initiative & self-motivation

Good judgement & critical thinking

Ability to lift 10–25 lbs and stand

Job description

Who We Are

White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in.

Description

Who We Are

White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in.

Hotel Trinity, launching in late 2026 as the only Marriott Autograph Collection hotel in downtown Austin, is Austin’s finest private hideaway. Featuring a guest-only rooftop pool, world-class hospitality amenities with residential appointments, and the city’s most sought-after high-end seafood restaurant and oyster bar, Hotel Trinity offers a luxury boutique experience unlike any other—a place to work, play, and stay out of the fray.

Responsibilities:

What You'll Do

• A houseperson will provide the highest quality of service to the guest and anticipate and exceed guest expectations
• Clean and restock linen closets, linen and storage rooms with linen and supplies
• Restock housekeeping carts with clean, sanitized glasses and cups
• Vacuum and/or mop hallways and stairwells
• Cleaning of offices, Front Office areas, and associate break room
• Perform other duties as assigned
  
  

What You'll Bring

• The Houseperson will have experience and desire to give guests the best service and experience
• Desire to take initiative and self-motivate
• Ability to use good judgement and critical thinking skills
• A certification sign off after completing training
• The ability to lift, carry or otherwise move up to 10 lbs. regularly and 25 lbs. occasionally. As well as the ability to move and stand for extended periods of time
  
  

Other information:

• DailyPay option
• Day 1 Medical, Dental and Vision insurance
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• 401(k) with company match
• Hostcare Resources healthcare concierge
• Leadership development
• Tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities
  
  

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.