Luxury Hotel Housekeeping Manager Elevate Guest Experience

Hyatt Hotels Corporation; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Hotel discounts

Insurance packages

Retirement savings plan

Life insurance

Career opportunities worldwide

Job summary

The Beekman, a Thompson Hotel, managed by Hyatt Hotels Corporation, seeks a Housekeeping Manager. You will oversee housekeeping across public areas and night cleaning, ensuring guest and associate satisfaction.

Strong attention to detail and collaboration with multiple departments are essential. Qualifications include 2+ years in luxury hotel management, excellent English communication, and proficiency with property systems such as OPERA PMS, Kronos, Rex, Birchstreet and HotSOS.

Qualifications

• Minimum of two years of previous Front Office/Housekeeping management experience in a luxury or lifestyle hotel.
• Clear concise written and verbal communication skills in English.
• Proficient knowledge of systems used on property including Windows, OPERA PMS, Kronos, Rex, Birchstreet, and HotSOS.
• The ability to work a variety of schedules to include AM, PM, Overnight, Weekends, and Holidays.
• Previous experience with NYC unions is desirable.

Responsibilities

• Oversee the housekeeping area, including public areas and night cleaning.
• Promote an atmosphere that ensures customer and associate satisfaction.
• Work effectively with guests, other departments and team members.
• Report to the Executive Housekeeper and maintain attention to detail.

Skills

Customer service orientation

Hospitality management

Team collaboration

English communication

Mathematical calculations

Scheduling flexibility

NYC unions experience desirable

Tools

OPERA PMS

Kronos

Rex

Birchstreet

HotSOS

Windows

Job description

The Beekman, a Thompson Hotel, managed by Hyatt Hotels Corporation, seeks a Housekeeping Manager. You will oversee housekeeping across public areas and night cleaning, ensuring guest and associate satisfaction.

Strong attention to detail and collaboration with multiple departments are essential. Qualifications include 2+ years in luxury hotel management, excellent English communication, and proficiency with property systems such as OPERA PMS, Kronos, Rex, Birchstreet and HotSOS.