Housekeeping Manager

Hyatt Hotels Corporation; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Hotel discounts

Insurance packages

Retirement savings plan

Life insurance

Career opportunities worldwide

Job summary

The Beekman, a Thompson Hotel, managed by Hyatt Hotels Corporation, seeks a Housekeeping Manager. You will oversee housekeeping across public areas and night cleaning, ensuring guest and associate satisfaction.

Strong attention to detail and collaboration with multiple departments are essential. Qualifications include 2+ years in luxury hotel management, excellent English communication, and proficiency with property systems such as OPERA PMS, Kronos, Rex, Birchstreet and HotSOS.

Qualifications

• Minimum of two years of previous Front Office/Housekeeping management experience in a luxury or lifestyle hotel.
• Clear concise written and verbal communication skills in English.
• Proficient knowledge of systems used on property including Windows, OPERA PMS, Kronos, Rex, Birchstreet, and HotSOS.
• The ability to work a variety of schedules to include AM, PM, Overnight, Weekends, and Holidays.
• Previous experience with NYC unions is desirable.

Responsibilities

• Oversee the housekeeping area, including public areas and night cleaning.
• Promote an atmosphere that ensures customer and associate satisfaction.
• Work effectively with guests, other departments and team members.
• Report to the Executive Housekeeper and maintain attention to detail.

Skills

Customer service orientation

Hospitality management

Team collaboration

English communication

Mathematical calculations

Scheduling flexibility

NYC unions experience desirable

Tools

OPERA PMS

Kronos

Rex

Birchstreet

HotSOS

Windows

Job description

Summary

Old world glamour meets modern luxury at The Beekman, a Thompson Hotel, nestled in the epicenter of vibrant Lower Manhattan. Built in 1881 as one of New York City's first skyscrapers, the heart of this iconic landmark building is its extraordinary nine-story Victorian atrium and pyramidal skylight. Featuring 287 guest rooms, The Beekman boasts two signature duplex penthouses with private rooftop terraces. This award-winning luxury-lifestyle hotel is a rare combination of world-class dining by James Beard award winning restauranteurs, hidden cozy corners, captivating artwork, and attentive staff eager to exceed your expectations. The Beekman is a masterpiece rediscovered.

The Housekeeping Manager is responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning.

The Housekeeping Manager will promote an atmosphere that insures customer and associate satisfaction. This position reports directly to the Executive Housekeeper and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members.

The Beekman, a Thompson Hotel is managed by Hyatt Hotels Corporation.

Hyatt cares for their employees, so that they can be their best. Employees at Hyatt receive top tier benefits, which include: paid time off, hotel discounts, competitive insurance packages, company matched retirement savings plans, life insurance, and the opportunity to take your career around the world!

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A warm and hospitable personality with a drive to assist the needs of others.
• The ability to work collaboratively across all departments of a fast-paced luxury hotel.
• Minimum of two years of previous Front Office/Housekeeping management experience in a luxury or lifestyle hotel.
• Clear concise written and verbal communication skills in English.
• The ability to accurately compute and manipulate mathematical calculations.
• Proficient knowledge of systems used on property including Windows, OPERA PMS, Kronos, Rex, Birchstreet, and HotSOS.
• The ability to work a variety of schedules to include AM, PM, Overnight, Weekends, and Holidays.
• Previous experience with NYC unions is desirable.

Endure various physical movements throughout the work areas.

Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 75 lbs.; and lift and/or carry or otherwise move packages, boxes, and luggage.