Lead Housekeeping Manager – Luxury NYC Hotel

Thompson Hotels, Inc.; New York (NY); On-site; USD 75,000 - 85,000; Full time

Job summary

Thompson Central Park New York is seeking an experienced Housekeeping Supervisor to assist in the overall management of the housekeeping department, including staff supervision, scheduling, and inspections of guest and staff areas. The role requires coordinating with union staff under the Collective Bargaining Agreement to maintain standards and efficiency.

The ideal candidate will have a college degree in hospitality management, 2 years supervisory experience, excellent English communication,

Qualifications

• College degree preferably in Hospitality Management.
• 2 years of housekeeping supervisory experience.
• Experience managing Union Team members per CBA.
• Excellent verbal and written communication; fluent in English.
• Ability to meet deadlines in fast-paced environments.
• Strong guest service orientation.
• Proficient in Microsoft Word and Excel.
• Excellent organizational and administrative skills.

Responsibilities

• Distribute daily work assignments and inspect work performed.
• Monitor and controls various departmental operations and tasks.
• Complete and maintain various records and employee files.
• Inspect guest areas and back of house locations.
• Prepare daily staff assignments and scheduling.
• Attend departmental meetings and meet with staff regularly.
• Update housekeeping standards and forecasts.
• Delegate responsibilities.

Skills

Housekeeping supervision

Staff scheduling

Union labor knowledge

Fluent English

Customer service

Problem solving

Detail orientation

Word & Excel

Education

College degree in Hospitality Management

Tools

Opera PMS

HotSOS

Job description

Thompson Central Park New York is seeking an experienced Housekeeping Supervisor to assist in the overall management of the housekeeping department, including staff supervision, scheduling, and inspections of guest and staff areas. The role requires coordinating with union staff under the Collective Bargaining Agreement to maintain standards and efficiency.

The ideal candidate will have a college degree in hospitality management, 2 years supervisory experience, excellent English communication,