Luxury Hotel Guest Service Agent

Hotel Talent New York City; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An exciting opportunity awaits you at a luxury hotel in the heart of New York City! As a Front Desk Agent, you'll be the vibrant heartbeat of the hotel, transforming guest experiences with your charm and warmth. This role offers a dynamic environment where no two days are the same, allowing you to hone your problem-solving skills while handling check-ins and transactions. With potential career growth from Front Office Supervisor to Manager, this position not only promises daily excitement but also a chance to be part of a nurturing team. Join us and shine in the city that never sleeps!

Qualifications

• Excellent English communication skills are essential for this role.
• Comfortable with computer software and accuracy in transactions is a plus.

Responsibilities

• Greet guests with enthusiasm, both in person and over the phone.
• Handle check-ins, check-outs, and transactions with grace.

Skills

English communication skills

Problem-solving skills

Computer software proficiency

Accuracy in cash and credit card transactions

Job description

A Little Sparkle in the Big Apple

Ever dreamt of becoming the vibrant heartbeat of a luxury hotel in the most iconic city in the world? At Hotel Talent New York City, we believe our Front Desk Agents embody the spirit of our brand. We understand that your charm and warmth can transform a guest’s experience. Whether welcoming a family on their dream vacation or assisting a weary traveler, your knack for making others feel special will turn moments into memories. And guess what? You'll do it all in the heart of the dazzling New York, NY!

Why You'll Love Working with Us

Here, every day is different. You'll greet guests, both in person and over the phone, with your infectious enthusiasm, making their day a little brighter. You'll also be honing your problem-solving skills, handling check-ins, check-outs, and transactions with grace and confidence.

Where You're Going

At Hotel Talent, we're not just about today but about your future. Your journey with us could take you from Front Office Supervisor to Assistant Front Office Manager and even Front Office Manager. We're all about nurturing talent and giving you the stepping stones to soar.

Your Skills in the Spotlight

To be a star in this role, you must have excellent English communication skills and be fluent in reading, writing, and speaking. Being comfortable with computer software and possessing a knack for accuracy in cash and credit card transactions is a plus. This role requires continuous movement and occasionally lifting or moving up to 20 pounds.

What's in it for You

The successful candidate can anticipate an hourly rate of $22.00 based on several factors, including but not limited to years of experience within the job and required industry, education, and more. Plus, the added perk of working in NYC - arguably the most exciting and dynamic city on the planet!

At Hotel Talent New York City, we're not just offering a job, we're offering an opportunity to be a part of our family, grow, and sparkle in the city that never sleeps. Are you ready to light up our world?