Luxury Hotel General Manager & Brand Growth Leader

Novotel & ibis Balikpapan; Boston (MA); On-site; USD 340,000 - 390,000; Full time

Job summary

Raffles Boston is seeking a visionary General Manager to lead a premier luxury property in Boston. You will set the strategic direction, oversee all operating departments, and ensure the delivery of exceptional service that aligns with the brand promise and ownership objectives.

With a focus on financial performance, team development, and guest experience, you will drive continuous improvement, uphold standards, and cultivate strong partnerships with Owners, guests, and the community to sustain

Qualifications

• Prior experience in a luxury hotel General Manager position.
• Fluent in English.
• Strong educational background with professional qualifications and a continuous learning mindset.

Responsibilities

• Lead luxury hotel operations to deliver world-class guest experiences.
• Build and maintain strong relationships with ownership and the local community.
• Drive revenue enhancements and strategic planning aligned with ownership objectives.
• Coach and develop a high-performing team and foster a culture of innovation and excellence.

Skills

Leadership

Strategic thinking

Communication

People management

Job description

Raffles Boston is seeking a visionary General Manager to lead a premier luxury property in Boston. You will set the strategic direction, oversee all operating departments, and ensure the delivery of exceptional service that aligns with the brand promise and ownership objectives.

With a focus on financial performance, team development, and guest experience, you will drive continuous improvement, uphold standards, and cultivate strong partnerships with Owners, guests, and the community to sustain