Luxury Hotel Front Desk & Guest Services — Part-Time

Geronimo Hospitality Group; Beloit (WI); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Employee Discounts

Paid Time Off

Training & Development Opportunities

401K

Medical Benefits

24/7 Online Care

Pet Insurance

Job summary

Geronimo Hospitality Group in Beloit, Wisconsin, is seeking a part-time Guest Services Representative to create memorable experiences for guests in our lobby and reception areas.

You will handle arrivals, check-ins, guest requests, and coordination with other departments; you must be reliable, communicate well, and provide friendly service. This role offers irregular hours including late nights, weekends and holidays.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and professional attitude required.
• Ability to use computer applications.

Responsibilities

• Process guest arrivals and departures, including all necessary payments.
• Handle & coordinate room assignments and pre-arrivals.
• Handle guests' concerns.
• Offer referral for services and handle requests for information.
• Handle and store luggage.
• Assist with the check-in and check-out of groups and tours.
• Assist other departments as required.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Professional attitude

Education

High school diploma or equivalent

Job description

Geronimo Hospitality Group in Beloit, Wisconsin, is seeking a part-time Guest Services Representative to create memorable experiences for guests in our lobby and reception areas.

You will handle arrivals, check-ins, guest requests, and coordination with other departments; you must be reliable, communicate well, and provide friendly service. This role offers irregular hours including late nights, weekends and holidays.