Luxury Hotel Event Manager: Deliver Seamless Experiences

Loews Hotels & Co; New Orleans (LA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Paid sick days

Paid vacation

Paid holidays

Bereavement

Training & development

Tuition reimbursement

Pet insurance

Hotel member rates

Complimentary meals

Volunteer opportunities

Complimentary parking

Job summary

Loews New Orleans Hotel is seeking an organized Event Manager to oversee all aspects of meeting and event planning, from initial assignment through final billing. You will coordinate with multiple departments and maintain strong client relationships to ensure memorable events and repeat business.

The role emphasizes precision, proactive communication, and timely documentation, with opportunities to lead pre-convention planning and drive incremental revenue through F&B and room rentals.

Qualifications

• Detail oriented and client focused.
• Strong communication and interpersonal skills.
• Ability to plan meticulously and manage multiple tasks.
• Experience coordinating with multiple departments.
• Proficiency with MS Office and hotel systems.

Responsibilities

• Review assigned group files, contracts, and addenda for accuracy and completeness.
• Serve as the primary client contact, leading all communication and introductions to operational and vendor partners.
• Build strong client relationships through consistent, professional engagement and support.
• Prepare detailed Banquet Event Orders (BEO), group resumes, and other documentation to ensure seamless operational execution.
• Communicate event details and deadlines to clients, securing approvals and ensuring clarity throughout the planning process.
• Partner with reservations, credit, and billing teams to manage group room blocks and payment processes.
• Lead internal and client-facing meetings, including pre-convention planning sessions, to align on event needs.
• Maintain accurate booking information in Delphi, including space blocks, function details, and signed documents.
• Forecast and report on group food and beverage spend, and monitor room block performance.
• Drive incremental revenue through banquet food and beverage and room rental opportunities.
• Attend relevant hotel meetings, including staff, resume review, and BEO sessions.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Skills

Detail oriented

Client focus

Effective communicator

Time management

Relationship builder

Veterans and military spouses welcome

Tools

Microsoft Office Suite

Delphi

Diagramming software

Job description

Loews New Orleans Hotel is seeking an organized Event Manager to oversee all aspects of meeting and event planning, from initial assignment through final billing. You will coordinate with multiple departments and maintain strong client relationships to ensure memorable events and repeat business.

The role emphasizes precision, proactive communication, and timely documentation, with opportunities to lead pre-convention planning and drive incremental revenue through F&B and room rentals.