Banquet Operations Lead for Elite Events

Sonesta Hotels International Corporation; New Orleans (LA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account with Company  -

401(k) Retirement Plan with Company  -

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Disability

Educational Assistance

Hotel Discounts

Employee Discounts

Job summary

Sonesta International Hotels in New Orleans seeks a Banquet Captain to lead banquet service operations for weddings, conferences, and events. You will supervise banquet servers, review BEOs and timelines, and coordinate with Culinary and F&B leadership to ensure flawless guest experiences.

The role requires hospitality event expertise, strong leadership, and the ability to manage high-volume events with poise and attention to detail.

Qualifications

• Previous banquet, catering, restaurant, hotel, event, or hospitality experience preferred.
• Previous leadership or supervisory experience within banquet or Food & Beverage operations preferred.
• Strong knowledge of banquet service standards, event operations, food & beverage service, and hospitality guest experience expectations.
• Excellent communication, leadership, organizational, and problem-solving skills.
• Ability to multitask and thrive in a fast-paced hospitality and events environment.
• Flexible availability including evenings, weekends, holidays, and late-night event support as needed.
• Food Handler Certification, TIPS Certification, or alcohol service certification preferred where applicable.
• A passion for hospitality, teamwork, guest engagement, and creating exceptional event experiences.

Responsibilities

• Lead and coordinate banquet service operations for meetings, conferences, weddings, social events, and catered functions.
• Supervise, support, and motivate Banquet Servers and event teams to deliver exceptional guest service and operational excellence.
• Review banquet event orders (BEOs), event timelines, room setups, and service requirements to ensure accurate execution.
• Coordinate with Culinary, Banquets, Stewarding, and F&B leadership teams throughout event operations.
• Oversee banquet room setup, buffet presentation, table service, beverage service, and event transitions.

Skills

Banquet leadership

Guest service

Communication

Team supervision

Event operations

Job description

Sonesta International Hotels in New Orleans seeks a Banquet Captain to lead banquet service operations for weddings, conferences, and events. You will supervise banquet servers, review BEOs and timelines, and coordinate with Culinary and F&B leadership to ensure flawless guest experiences.

The role requires hospitality event expertise, strong leadership, and the ability to manage high-volume events with poise and attention to detail.