Luxury Hotel Concierge — Elevate Unforgettable Guest Experiences

loewshotels; New York (NY); On-site; USD 42,000 - 53,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Training & development

Tuition reimbursement

Pet insurance

Complimentary meals

Hotel staff rates

Discounts & perks

Job summary

Loews Regency New York Hotel on Park Avenue seeks a warm Concierge to enhance every guest stay with personalized service. You will provide local recommendations, coordinate dining, theater and travel arrangements, and maintain a welcoming desk.

The role requires guest-service experience; training and growth opportunities are offered. Join a iconic luxury hotel team committed to exceptional guest experiences.

Qualifications

• Warm, engaging hospitality mindset focused on guest satisfaction.
• Ability to anticipate guests' needs and offer proactive solutions.
• Excellent verbal and written communication skills.
• Willingness to work varying shifts and stand/walk for long periods.
• Guest service experience in hospitality is preferred.

Responsibilities

• Greet guests warmly and set a welcoming tone for their stay.
• Provide information about hotel amenities and local attractions.
• Arrange dining, theater, tours, and other guest requests.
• Assist with transportation, childcare, and special arrangements.
• Offer timely, personalized recommendations to enhance experiences.
• Maintain the Concierge desk and lobby area in a polished state.
• Build contacts to provide up-to-date local events and activities.

Skills

Hospitality Enthusiast

Proactive Problem Solver

Clear Communicator

Detail-Oriented Multitasker

Adaptable Team Player

Education

High School Diploma

Job description

Loews Regency New York Hotel on Park Avenue seeks a warm Concierge to enhance every guest stay with personalized service. You will provide local recommendations, coordinate dining, theater and travel arrangements, and maintain a welcoming desk.

The role requires guest-service experience; training and growth opportunities are offered. Join a iconic luxury hotel team committed to exceptional guest experiences.