Luxury Hotel Banquets: Event Operations Coordinator

Fontainebleau Miami Beach; Miami Beach (FL); Presencial; USD 45 000 - 65 000; Tempo integral

Resumo da oferta

Fontainebleau Miami Beach is seeking an experienced Event Management Administrator to support the team with scheduling, correspondence, and records. The role covers pre-planning, coordination of group reservations, and maintaining accurate event and payroll documentation.

Proficiency in MS Word/Excel/Outlook and familiarity with Paycom, Delphi, Opera, and Meeting Matrix are preferred. A high school diploma is required, with five years in a high-volume environment ideal.

Qualificações

• Five years of admin experience in a high-volume environment.
• Hotel experience preferred.
• High school diploma or equivalent required; some college preferred.
• Experience with banquet scheduling, timekeeping or union operations is beneficial.

Responsabilidades

• Provide administrative support to Event Management, including correspondence, telephone coverage, inquiries, filing, data entry and assistance to managers.
• Maintain the departmental banquet and event book, event records and organized electronic and physical filing systems.
• Assist with pre-convention and pre-planning meetings, event documentation and interdepartmental follow-up.
• Coordinate group guest reservations and amenities as requested; respond to guest and client questions or concerns and elevate matters appropriately.
• Monitor timekeeping processes and support payroll records to ensure accuracy.

Conhecimentos

Organizational skills

English communication

MS Word

MS Excel

MS Outlook

Delphi

Opera

Meeting Matrix

Paycom

Scheduling systems

CBA seniority rules

Formação académica

High school diploma or equivalent

Ferramentas

Delphi

Opera

Meeting Matrix

Descrição da oferta de emprego

Fontainebleau Miami Beach is seeking an experienced Event Management Administrator to support the team with scheduling, correspondence, and records. The role covers pre-planning, coordination of group reservations, and maintaining accurate event and payroll documentation.

Proficiency in MS Word/Excel/Outlook and familiarity with Paycom, Delphi, Opera, and Meeting Matrix are preferred. A high school diploma is required, with five years in a high-volume environment ideal.