Luxury Home Warranty & Service Manager

discoverylandco; Hobe Sound (FL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, and Vision benefits

401k contribution

Paid time off and holidays

Employee meals

Referral incentives

Holiday pay

Professional development

Work-Family culture

Job summary

Discovery Builders is seeking a seasoned Construction/Project Manager to oversee luxury residential and commercial projects in Florida. You will manage deliveries, coordinate repairs with contractors, and ensure on-time completion with budget controls, while collaborating with Project Engineers and members on maintenance and warrantable items.

The role requires strong organizational skills, CSI cost-code familiarity, and proficiency with MS Office, with a focus on customer satisfaction in a

Qualifications

• Minimum 5 years work experience in related field, preferably in luxury residential and/or commercial construction.
• Able to work with different departments and answer the call to our member’s high expectations.
• Have exceptional listening and communications skills.
• Follow up and follow through consistently to deliver outstanding service.
• Have excellent time management, organizational and scheduling skills.
• Experience working in an environment with rapidly shifting priorities, demands and timelines.
• Ability to communicate effectively and professionally on multiple levels in written and verbal form.
• Must be familiar with CSI cost-code divisions.
• Competency with Microsoft Office Suite: Excel, Word, Project and, Visio.

Responsibilities

• Manage and coordinate all deliveries, service repairs with contractors, vendors and possibly with members.
• Maintain, ensure, inspect, and follow up completion of all service repairs.
• Hold contractors accountable for results.
• Collaborate with Project Engineers and possibly members on how to maintain their homes, as well as communicating what items are not warrantable.
• Managing multiple projects, deadlines, finances, quality assurance in regards to project and service items.
• Responsible for achieving high levels of customer satisfaction.
• Flexibility and ability to pivot to new projects and a desire to work in a fast-paced environment.

Skills

Communication

Time management

Organizational skills

Listening

Tools

Microsoft Excel

Microsoft Word

Microsoft Project

Microsoft Visio

Job description

Discovery Builders is seeking a seasoned Construction/Project Manager to oversee luxury residential and commercial projects in Florida. You will manage deliveries, coordinate repairs with contractors, and ensure on-time completion with budget controls, while collaborating with Project Engineers and members on maintenance and warrantable items.

The role requires strong organizational skills, CSI cost-code familiarity, and proficiency with MS Office, with a focus on customer satisfaction in a