Luxury Residential Warranty Manager

Atlantic Fields Management LLC; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, Vision benefits

401k contribution

Paid time off and holidays

Professional development

Work-Family culture

Job summary

Discovery Builders, the building division of Discovery Land Company, seeks a Warranty Manager to join the Development & Construction Department at Atlantic Fields, set outside of Hobe Sound, FL. The role focuses on coordinating deliveries and service repairs, holding contractors accountable, and maintaining exceptional member satisfaction in a luxury setting.

You will work with Project Engineers and members to determine warrantability, manage multiple projects, and ensure timely, quality

Qualifications

• Minimum 5 years work experience in related field, preferably in luxury residential and/or commercial construction.
• Able to work with different departments and meet high member expectations.
• Exceptional listening and communications skills.
• Follow up and follow through consistently to deliver outstanding service.
• Excellent organizational and scheduling skills.

Responsibilities

• Manage and coordinate all deliveries, service repairs with contractors, vendors and possibly with members.
• Maintain, ensure, inspect, and follow up completion of all service repairs.
• Hold contractors accountable for results.
• Collaborate with Project Engineers and possibly members on how to maintain their homes and what items are not warrantable.
• Manage multiple projects, deadlines, finances, and quality assurance for items.
• Aim for high levels of customer satisfaction.
• Remain flexible and adapt to a fast-paced environment.

Skills

Warranty management

Customer service

Construction coordination

Communication skills

Time management

Tools

Excel

Word

Project

Visio

Job description

Discovery Builders, the building division of Discovery Land Company, seeks a Warranty Manager to join the Development & Construction Department at Atlantic Fields, set outside of Hobe Sound, FL. The role focuses on coordinating deliveries and service repairs, holding contractors accountable, and maintaining exceptional member satisfaction in a luxury setting.

You will work with Project Engineers and members to determine warrantability, manage multiple projects, and ensure timely, quality