Warranty Manager

discoverylandco; Hobe Sound (FL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, and Vision benefits

401k contribution

Paid time off and holidays

Employee meals

Referral incentives

Holiday pay

Professional development

Work-Family culture

Job summary

Discovery Builders is seeking a seasoned Construction/Project Manager to oversee luxury residential and commercial projects in Florida. You will manage deliveries, coordinate repairs with contractors, and ensure on-time completion with budget controls, while collaborating with Project Engineers and members on maintenance and warrantable items.

The role requires strong organizational skills, CSI cost-code familiarity, and proficiency with MS Office, with a focus on customer satisfaction in a

Qualifications

• Minimum 5 years work experience in related field, preferably in luxury residential and/or commercial construction.
• Able to work with different departments and answer the call to our member’s high expectations.
• Have exceptional listening and communications skills.
• Follow up and follow through consistently to deliver outstanding service.
• Have excellent time management, organizational and scheduling skills.
• Experience working in an environment with rapidly shifting priorities, demands and timelines.
• Ability to communicate effectively and professionally on multiple levels in written and verbal form.
• Must be familiar with CSI cost-code divisions.
• Competency with Microsoft Office Suite: Excel, Word, Project and, Visio.

Responsibilities

• Manage and coordinate all deliveries, service repairs with contractors, vendors and possibly with members.
• Maintain, ensure, inspect, and follow up completion of all service repairs.
• Hold contractors accountable for results.
• Collaborate with Project Engineers and possibly members on how to maintain their homes, as well as communicating what items are not warrantable.
• Managing multiple projects, deadlines, finances, quality assurance in regards to project and service items.
• Responsible for achieving high levels of customer satisfaction.
• Flexibility and ability to pivot to new projects and a desire to work in a fast-paced environment.

Skills

Communication

Time management

Organizational skills

Listening

Tools

Microsoft Excel

Microsoft Word

Microsoft Project

Microsoft Visio

Job description

Join the Discovery family, where quality and service are at the heart of everything we do!

This role will be located at one of Discovery Land Company’s locations: Atlantic Fields, set outside of Hobe Sound, FL

Key Responsibilities

• Manage and coordinate all deliveries, service repairs with contractors, vendors and possibly with members.
• Maintain, ensure, inspect, and follow up completion of all service repairs.
• Hold contractors accountable for results.
• Collaborate with Project Engineers and possibly members on how to maintain their homes, as well as communicating what items are not warrantable.
• Managing multiple projects, deadlines, finances, quality assurance in regards to project and service items.
• Responsible for achieving high levels of customer satisfaction.
• Flexibility and ability to pivot to new projects and a desire to work in a fast-paced environment.

Qualifications

• Minimum 5 years work experience in related field, preferably in luxury residential and/or commercial construction.
• Able to work with different departments and answer the call to our member’s high expectations.
• Have exceptional listening and communications skills.
• Follow up and follow through consistently to deliver outstanding service.
• Have excellent time management, organizational and scheduling skills.
• Experience working in an environment with rapidly shifting priorities, demands and timelines.
• Ability to listen and respond to specific requests as directed by stakeholders.
• Ability to provide ongoing training in one-on-one sessions and small groups.
• Ability to communicate effectively and professionally on multiple levels in written and verbal form.
• Must be familiar with phases of horizontal construction, specifically residential.
• Must be familiar with CSI cost-code divisions.
• Competency with Microsoft Office Suite: Excel, Word, Project and, Visio.

Additional Requirements

• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours as needed due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, and a shift greater than eight (8) hours in length.

Benefits

• Competitive Pay or Wage Range (only based on state/region laws)
• Medical, Dental, and Vision Benefits
• 401k Contribution
• Paid Time Off and Paid Holidays
• Employee Meals, Referral Incentives, and Recognition Programs
• Holiday Pay
• Professional development and upward mobility opportunities
• Work-Family Culture

About Us

Discovery Builders is the building division of Discovery Land Company, dedicated to developing and building distinctive luxury communities around the world. Discovery Builders participates in many Discovery Land developments, serving primarily as the General Contractor for new pre-designed residential homes, but is also available as a general contractor for custom homes within Discovery properties. In addition to acting as general contractors, we also serve as the Construction Manager or General Contractor on traditional commercial buildings such as clubhouses, community sports facilities, dining rooms, wellness centers, and other member amenities. Our expertise is rooted in delivering the finest luxury properties with true attention to detail, that matches the quality of Discovery Land Company’s reputation for excellence.

Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com