Luxury Home Warranty & Service Coordinator

Toll Brothers; Danbury (CT); Hybrid; USD 31,000 - 41,000; Full time

Benefits offered by this job

Medical/dental coverage

401(k) with company match

Discounts on mortgages and homes

Job summary

Toll Brothers in Danbury, CT is seeking a Customer Care Coordinator to help deliver quality homes and provide prompt service to homeowners. You will respond to warranty requests, dispatch Service Technicians, track outcomes, and collaborate with subcontractors to manage billing and invoices.

Hybrid role with 3 days on-site weekly, offering a comprehensive benefits package including medical/dental, 401(k) with company match, and home purchase discounts.

Qualifications

• Two or more years of experience in fast-paced residential construction.
• Excellent written and verbal communication skills, including telephone etiquette.
• Strong planning and organizational skills with ability to keep detailed documentation.

Responsibilities

• Respond to warranty requests and dispatch Service Technicians.
• Track completion and quality of service and generate reports.
• Collaborate with subcontractors to manage billing and invoice processes.
• Maintain quality control and warranty service administration.

Skills

Communication skills

Phone etiquette

Construction knowledge

Job description

Toll Brothers in Danbury, CT is seeking a Customer Care Coordinator to help deliver quality homes and provide prompt service to homeowners. You will respond to warranty requests, dispatch Service Technicians, track outcomes, and collaborate with subcontractors to manage billing and invoices.

Hybrid role with 3 days on-site weekly, offering a comprehensive benefits package including medical/dental, 401(k) with company match, and home purchase discounts.