Luxury Home Delivery Scheduler — Flexible Evenings & Weekends

brobstongroup.com - Jobboard; Tampa (FL); In loco; USD 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

Brobston Group is hiring a Home Delivery Scheduling Associate in Tampa, Florida. The position involves coordinating delivery appointments and ensuring a luxury customer experience through effective communication. You'll handle scheduling issues and collaborate with various departments to maintain performance standards.

Ideal candidates have customer service experience and technical aptitude, are organized and detail-oriented, and can work flexible hours, including weekends.

Competenze

• Customer service experience preferred, especially with high-end customers.
• Strong technical ability to navigate multiple systems.
• Organized and detail-oriented with resilience under pressure.

Mansioni

• Field inbound and place outbound calls to schedule home delivery appointments.
• Provide high-touch customer service and solutions for delivery scenarios.
• Collaborate with partners to resolve scheduling issues.
• Maintain metrics and comply with company policies.

Conoscenze

Customer service experience

Technical aptitude

Effective communication

Detail-oriented

Strong listening skills

Descrizione del lavoro

Brobston Group is hiring a Home Delivery Scheduling Associate in Tampa, Florida. The position involves coordinating delivery appointments and ensuring a luxury customer experience through effective communication. You'll handle scheduling issues and collaborate with various departments to maintain performance standards.

Ideal candidates have customer service experience and technical aptitude, are organized and detail-oriented, and can work flexible hours, including weekends.