Luxury Home Appliance Sales Consultant

Bmdusa; Santa Fe (NM); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

100% Employee-Owned Company

Employee Stock Ownership Plan (ESOP)

Competitive Commission Plan

401(k) with Company Match

Medical, Dental & Vision Insurance

Employee Assistance Program (EAP)

Paid Time Off

Employee Discounts

Professional Development Opportunities

Career Growth Within the BMD Family of

Job summary

Builders Source Appliance Gallery in Santa Fe seeks a Luxury Home Appliance Sales Consultant to join our showroom team. You will work directly with homeowners, builders, designers and other customers to identify needs, recommend premium solutions, prepare quotes, close sales, and support the customer experience from first contact through delivery.

We value strong sales ability, excellent customer service, and professional presence.

Qualifications

• Customer-focused sales professional with ability to help clients select products for homes and projects.
• 2+ years of sales experience in retail, showroom, or appliance sales preferred.
• Experience with premium or luxury products is a plus.

Responsibilities

• Sell premium and high-end appliances to homeowners, builders, and designers.
• Meet or exceed sales, gross margin, and performance goals.
• Welcome and assist customers in showroom, on the phone, and via email.
• Prepare accurate quotes and proposals; enter orders and maintain records.
• Coordinate with internal teams to ensure order accuracy, delivery, and installation.

Skills

Sales ability

Customer service

Professionalism

Follow-through

Relationship-building

Organization

Quotes & orders

Team collaboration

Attention to detail

Showroom upkeep

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Outlook

SharePoint

Word

Excel

ERP systems

CRM systems (Salesforce)

Job description

Builders Source Appliance Gallery | BSI - Santa Fe
1608 Pacheco St
Santa Fe, NM 87505, USA

Description

Luxury Home Appliance Sales Consultant

Builders Source Appliance Gallery | Full-Time | In-Person

Competitive Commission Plan

Build Your Career. Build Your Future. Become an Employee-Owner.

Are you a customer-focused sales professional who enjoys helping people find the right products for their homes and projects?

Builders Source Appliance Gallery is seeking a Luxury Home Appliance Sales Consultant to join our showroom sales team. In this role, you will work directly with homeowners, builders, remodelers, designers, and other customers to identify their needs, recommend premium appliance solutions, prepare quotes, close sales, and support the customer experience from the first conversation through delivery.

Since 1993, Builders Source Appliance Gallery has been a trusted appliance destination across the Southwest, offering premium products, competitive pricing, knowledgeable associates, and exceptional service.

Builders Source Inc. is part of the BMD, Inc. family of companies, a nationwide building solutions organization dedicated to building for life’s moments. BMD is a 100% employee-owned company, which means our employees have the opportunity to share in the long-term success they help create through our Employee Stock Ownership Plan (ESOP).

If you enjoy sales, relationship building, interior design and home products, and providing an elevated customer experience, this could be a great opportunity to build your career as a Luxury Home Appliance Sales Consultant.

Why Join Builders Source & BMD?

• 100% Employee-Owned Company
• Employee Stock Ownership Plan (ESOP)
• Competitive Commission Plan
• 401(k) with Company Match
• Medical, Dental & Vision Insurance
• Employee Assistance Program (EAP)
• Paid Time Off
• Employee Discounts
• Professional Development Opportunities
• Career Growth Within the BMD Family of Companies

What You’ll Do

• Sell premium and high-end appliances to homeowners, builders, remodelers, multi-family developers, and other Builders Source customers.
• Work toward meeting or exceeding assigned sales, gross margin, and performance goals.
• Welcome and assist customers in the showroom, over the phone, and through email.
• Ask questions to understand customer needs, lifestyle, project requirements, budget, and design preferences.
• Guide customers through appliance selections and recommend products and solutions that meet their needs.
• Explain product features, benefits, specifications, care requirements, warranties, availability, lead times, delivery expectations, and installation considerations.
• Prepare professional and accurate quotes and proposals.
• Enter and maintain sales orders, customer information, and account activity in company systems.
• Follow orders from the point of sale through delivery, installation, and issue resolution.
• Maintain proactive communication with customers regarding product availability, order status, delivery timing, and other updates.
• Recommend complementary products, accessories, upgrades, and services when appropriate.
• Generate new sales opportunities through showroom traffic, inbound inquiries, outbound calls and emails, referrals, and ongoing relationship development.
• Build long-term relationships with homeowners, builders, designers, remodelers, and other customers.
• Collaborate with outside sales representatives, warehouse teams, delivery personnel, installers, and other internal departments to support successful order completion.
• Maintain strong working knowledge of luxury appliance brands, product specifications, pricing programs, availability, lead times, delivery practices, and installation requirements.
• Maintain a polished, organized, welcoming, and sales-ready showroom environment.
• Remain available on the showroom floor throughout scheduled showroom hours to assist customers and support daily operations.
• Represent Builders Source Appliance Gallery professionally and contribute to an exceptional customer experience.

What We’re Looking For

We’re looking for a Luxury Home Appliance Sales Consultant who combines sales ability, customer service, professionalism, and strong follow-through.

The ideal candidate is confident working directly with customers and enjoys helping them navigate an important purchasing decision. You should be comfortable asking questions, recommending solutions, explaining product differences, and closing sales while maintaining a consultative and service-focused approach.

Success in this position also requires strong organization. Luxury appliance purchases often involve multiple products, delivery dates, installation requirements, builders, designers, and other project stakeholders. You’ll need to keep accurate records, communicate proactively, and coordinate effectively with multiple internal teams.

Most importantly, we’re looking for someone who brings energy, professionalism, attention to detail, and a genuine commitment to creating an exceptional customer experience.

What You’ll Bring

• Strong sales ability and motivation to meet or exceed sales and gross margin goals.
• A customer-first mindset with exceptional communication and follow-through.
• Confidence assessing customer needs, recommending solutions, overcoming objections, and closing sales.
• Ability to explain luxury appliance features, benefits, specifications, and service expectations clearly.
• Strong relationship-building and active-listening skills.
• Strong organizational skills and attention to detail.
• Ability to accurately prepare quotes, enter orders, and maintain customer records.
• Ability to manage multiple customers, orders, projects, and priorities at the same time.
• A collaborative approach and ability to work effectively with sales, warehouse, delivery, installation, and other teams.
• Initiative in developing new sales opportunities and strengthening customer relationships.
• Commitment to maintaining a professional, organized, and welcoming showroom.
• Flexibility to support showroom coverage throughout scheduled business hours.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Approximately 2 or more years of sales experience in retail, outbound sales, showroom sales, appliance sales, or a related customer-facing sales environment preferred.
• Experience in appliances, luxury retail, home improvement, building products, interior design, construction, wholesale distribution, or a similar industry is preferred.
• Proven work history of dependability, customer relationship development, and achievement of sales goals.
• Proficiency with Microsoft Outlook, SharePoint, Word, Excel, internet applications, and mobile devices.
• Familiarity with ERP, order-management, CRM, or Salesforce systems is preferred.
• Valid driver’s license and satisfactory driving record.
• Bilingual English/Spanish skills preferred.

Competitive Commission Plan

At Builders Source Appliance Gallery, you’ll find more than a sales job. As a Luxury Home Appliance Sales Consultant, you’ll have the opportunity to build expertise in premium and luxury appliance brands, develop lasting customer and industry relationships, and grow your career within the broader BMD, Inc. family of companies.

Ready to Apply?

If you’re passionate about sales, service, design, and helping customers find the right luxury appliance solutions for their homes and projects, we’d like to hear from you.

Apply today to become a Luxury Home Appliance Sales Consultant with Builders Source Appliance Gallery and build your future with the BMD, Inc. family of companies.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

BMD, Inc. and its family of companies are equal opportunity employers. Employment decisions are based on qualifications, merit, and business needs and without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.